Corporate Director of Revenue Management- Zachry Hotels
Zachry Hotels
- San Antonio, TX
- Permanent
- Full-time
- Company paid short-term and long-term disability.
- Medical, dental and vision insurance
- Fidelity 401K retirement plan with employer matching up to 6% of contribution
- Hilton Hotel Travel Discount Program
- Paid Time Off (PTO)
- Free Meal
- Free annual VIA bus pass
- Incentive Bonus
- Referral Bonus Incentive Program
- Team Member Assistance Program
- Develop and implement dynamic pricing strategies across all segments (transient, group, contract, wholesale) based on demand patterns, market trends, and competitor analysis.
- Formulate long-term and short-term revenue management strategies to advance RevPAR market share and achieve budget and forecast goals.
- Identify new revenue opportunities and effectively communicate sales strategy and pricing to all key stakeholders.
- Contribute to and support all strategic business planning and related hotel concerns.
- Support revenue management strategies and execution across both full-service and luxury properties, tailoring approaches to align with each brands unique positioning and market segment.
- Analyze historical data, booking patterns, market trends, and upcoming events to accurately predict future demand and revenue.
- Develop detailed revenue forecasts (daily, weekly, monthly, 90-day, annual) and budgets for rooms and other revenue streams.
- Provide critical analysis of performance on a weekly and monthly basis against budget, forecast, and competitive set (STAR report).
- Oversee daily room inventory management, including rate restrictions, length of stay controls, and room type allocations across all distribution channels.
- Ensure optimal positioning and rate parity on all distribution channels (OTAs, GDS, direct booking, brand.com, call centers, wholesalers).
- Assess, analyze, and price group business strategies, ensuring high speed of response while maximizing profits.
- Implement and evaluate revenue tests to optimize strategies.
- Continuously monitor market trends, economic variables, and demand generators affecting supply and demand in the local marketplace.
- Conduct competitive benchmark studies, analyze competitor rates, promotions, and strategies, and identify their market positioning to inform hotel strategy.
- Understand and analyze airline pricing and availability into the city from major markets (if applicable).
- Utilize advanced analytics and business intelligence tools to analyze information, identify current and potential problems, and propose solutions.
- Generate and provide accurate and timely results in the form of daily, weekly, and monthly reports, presentations, and dashboards.
- Ensure data quality, accurate tracking, rate loading accuracy, and proper group block maintenance within all systems (PMS, CRS, RMS, BI tools).
- Lead, facilitate and document weekly Revenue Strategy Meetings with hotel leadership (General Manager, Sales & Marketing, Operations) to discuss performance, refine strategies, and ensure alignment.
- Communicate brand initiatives, demand, and market analysis to hotel management and other stakeholders.
- Build and maintain strong working relationships with all levels of staff at the hotel and external partners.
- Foster a culture of revenue management throughout all departments of the hotel, ensuring all teams understand their impact on revenue.
- Oversee the effective use and maintenance of all revenue-related systems (Property Management System (PMS), Central Reservation System (CRS), Revenue Management System (RMS), Channel Manager, Business Intelligence (BI) tools).
- Ensure web site booking processes are maintained up-to-date and functional.
- Mentor, coach, and develop Revenue Managers and Revenue Analysts.
- Drive adoption of new tools and best practices within the revenue team and across the hotel.
- Ensure ongoing professional development for self and team members.
- Superior analytical and problem-solving skills with the ability to interpret complex data and draw actionable conclusions.
- Strong proficiency in Microsoft Excel, PowerPoint, and other relevant software.
- Excellent oral and written communication skills, with the ability to present complex information clearly and concisely to diverse audiences.
- Strong organizational skills, including follow-up, time management, and the ability to multitask and manage multiple priorities in a fast-paced environment.
- Demonstrated ability to understand customer requirements and translate these into revenue solutions.
- Strategic thinking with the ability to adapt quickly to a constantly changing market.
- Leadership and motivational skills, with the ability to lead by example and inspire a team.
- High level of integrity, diplomacy, and professional demeanor.
- Ability to effectively analyze and use operational, financial, and marketing data to maintain and improve market share/penetration goals.
- Understanding of hotel operations and the ability to collaborate effectively with other departments.
- Ability to work well under deadline pressure.
- Ability to develop and deliver effective presentations.
- Bachelor of Business Administration, Finance, Economics, Hotel and Restaurant Management degree, or a related field preferred.
- Master of Business Administration preferred.
- A minimum of three to five (3-5) years or more, depending on hotel size/complexity of progressive revenue management experience in a full-service hotel environment with a proven track record of delivering market-leading results.
- Extensive knowledge of reservations, sales, and marketing, including the Global Distribution Network (GDS).
- Experience with major hotel PMS, CRS, and RMS systems (e.g., Opera, IDeaS, Duetto, etc.).
- Proficiency in external BI Tools such as STR, Demand360, Agency360.