
Manager, Asset Protection
- Saint Peters, MO
- Permanent
- Full-time
- Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs
- Develop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage goals
- Manage and monitor internal and external theft investigations, apprehensions, and recoveries
- Analyze theft trends through the utilization of available AP Reports, Systems, and Technology
- Establish a high level of shortage awareness and effectiveness determined by audit results
- Ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively
- Manage and monitor payroll expenses
- Support the preparation, take, and reconciliation of the annual inventory process
- Focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results
- Assume an elevated leadership role within the division to include special projects beyond the normal scope of responsibility
- Uphold Macy's commitment to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
- Role model exemplary service and lead the Asset Protection team to provide an outstanding shopping experience
- Ensure selling floor merchandise protection standards are maintained; conduct AP audits and review for action opportunities
- Drive an awareness culture focused on prevention by ensuring the store population is educated on Asset Protection best practices
- Maintain safety awareness and a safe shopping and work environment for customers and colleagues
- Handle proprietary, sensitive, and confidential information
- Manage high-profile incidents and special event management
- Participate in visits with senior leadership
- Recruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development, and succession planning
- Achieve results through managing others, including direct reports who are often hourly colleagues and leaders
- Play an influential role in the development of high-potential leaders
- Lead innovative projects and foster idea sharing among peers
- Establish yourself as an influential leader
- Address colleague concerns in a reasonable and fair manner, consistent with the values expected by the Company
- Leverage partnerships and foster relationships with local law enforcement, prosecutors, and community leaders
- Support Macy's Brand values, including the commitment to community service opportunities and 'Give Back' opportunities
- Maintain regular, dependable attendance, and punctuality
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
- In addition to the essential duties mentioned above, other duties may be assigned
- Candidates with a High School Diploma or equivalent are encouraged to apply.
- 3-5 years of prior Asset Protection management experience
- This position requires heavy lifting, constant moving, standing, and reaching with arms and hands
- Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
- May involve reaching above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Able to sustain long periods enclosed in surveillance areas
- Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement