Regional Sports Operations Manager

• 15 PTO days
• Parental leave
• 10 Paid Holidays
• Competitive salary
• Remote Work on Fridays
• Health Savings Account
• 401(k) matching
• Bonus based on company performance
• Company parties
• Dental insurance
• Health insurance
• Vision insurance
• Opportunity for advancement
• Professional Development Reimbursement

• Implement the company’s high standard for coaching, and develop a team of high performing coaches
• Assist in the recruitment of coaches, interview process for prospective coaches, on-boarding for new coaches, performance assessment, and development of coaches. Ensure
• Create the schedule and execute seasonal evaluations on all coaches
• Ensure all coaches complete our training process
• Responsible for creating a culture representative of Soccer Shots Core Values within the team
• Responsible for schedule completion for each season (online registration & calendars)
• Appropriately prepare staff needs for upcoming season, and forecast needs for future seasons
• Coach sessions based on business need
• Manage/supervise full-time staff, part-time coaches, and/or interns
• Responsible for planning, preparing, and executing the seasonal coaches meetings
• Create and develop processes that enhance the Coaching Department

• Responsible for approving coordinators & coach’s payroll and time off requests
• Collaborate with Human Resources Department to ensure compliance with coaches
• Manage equipment, gear, and supplies
• Execute start weeks and in-season responsibilities

• Responsible for running program demos, distributing registration forms and brochures, hanging lobby and classroom posters, and in-school displays, distributing final reminders, placing bandit signs, and promoting public programs
• Communicate with parents, directors, and other partners as needed
• Represent Soccer Shots at industry events, open houses, etc.

• Provide leads in the territory served
• Optimize coaching resources to increase yield at partner sites

• For Soccer Shots to be the best run, most popular, and most successful program offered in Baltimore/Washington.
• For Soccer Shots to have a reputation of excellence. An objective measure of each territory’s reputation for quality will be learned in the Net Promoter Score survey conducted at the end of each season
• To be a Top 10% franchise in participant registration and revenue (in category) and per capita rating and to meet and exceed seasonal and annual enrollment and revenue goals

• Prompt, reliable, and professional communication—responds immediately to customers (parents, directors, staff), and always responds to supervisor and other Soccer Shots support staff within 24 hours.
• Meet weekly, seasonal, and annual timelines and deadlines. Develop systems to stay organized, keep good records, and be efficient with your time
• Meet seasonal performance goals. Go above and beyond company expectations to sell, promote and market our program prior to each season
• Provide excellent customer service by communicating through newsletters to parents, and phone calls/visits with center directors
• Adhere to all company policies and represent Soccer Shots with professionalism and integrity
• Hire, train, and manage a staff of coaches who will uphold a standard of excellence and create a positive reputation for Soccer Shots

• Performance will be reviewed after the first 60 days of employment
• Objectives of the position and company expectations will be reviewed quarterly through a meeting with supervisor
• Soccer Shots will perform an annual review in June and December of each calendar year

Soccer Shots