Business Systems Analyst - Applications & Reporting

• Maintain and support the current ERP system (Canopy) and other enterprise platforms to ensure smooth operations, data integrity, and process efficiency. Collaborate with functional stakeholders to identify opportunities for workflow improvement and automation.
• Serve as the primary administrator for Salesforce, including user management, page layouts, dashboards, reports, automation (Flows, Process Builder), and overall platform configuration. Support Sales, Marketing, and Customer Service in maximizing CRM functionality and ensuring accurate, actionable data.
• Identify opportunities to optimize configurations and workflows, reduce manual work and increase automation in line with best practices for business process efficiency.
• Design, build, and maintain Power BI reports and dashboards to provide actionable insights to business users. Work closely with stakeholders to define KPIs and translate requirements into effective visualizations and data models.
• Collaborate with external third-party support resources to optimize and remove data quality issues in the ERP and integrated systems.
• Partner with departments such as finance, procurement, operations, and supply chain to map and analyze existing business processes. Document workflows and define requirements in preparation for an ERP migration and other systems initiatives.
• Configure and maintain EDI document mappings (e.g., purchase orders, invoices, shipping notices). Work with trading partners and third-party vendors to support data exchange and troubleshoot any EDI-related issues.
• Serve as a liaison between business stakeholders and the IT team. Gather requirements for new features or process changes, translate them into system specifications, and manage enhancement projects. Communicate updates and system capabilities to non-technical stakeholders, ensuring technology solutions align with business needs.
• Collaborate with external vendors and internal teams to manage integrations between ERP, CRM, and other enterprise systems. Monitor and troubleshoot data exchanges, including EDI transactions, in coordination with third-party providers.
• Maintain accurate documentation of configurations, processes, and integrations. Ensure data governance practices are upheld and systems are compliant with business and security standards.
• Other tasks and responsibilities as needed.

• ERP & Salesforce Experience: 5+ years of experience supporting ERP systems and administering Salesforce. Experience with ERP platforms like SAP, NetSuite, or Microsoft Dynamics is a plus.
• Salesforce Administration: Proficiency with Salesforce user administration, objects, fields, automation tools, reporting, and dashboards. Hands-on experience supporting Sales and Customer Service teams using Salesforce.
• Business Analysis Skills: Demonstrated ability in business process mapping and requirements gathering. Adept at analyzing workflows and identifying improvements or automation opportunities. Experience documenting requirements and functional specifications for system changes.
• Power BI Proficiency: Strong technical acumen in Power BI, with experience preparing data, ETL, creating data models, dashboards, and analytical reports tailored to business needs.
• EDI Knowledge: Familiarity with EDI concepts, formats, and integration methods. Understanding of standard EDI protocols like ANSI X12, EDIFACT, XML, and AS2 is preferred but not required.
• Technical Proficiency: Comfortable working with databases and basic SQL for data analysis or troubleshooting within an ERP. Able to learn and navigate ERP configuration settings; familiarity with integration tools or middleware for connecting ERP with external systems (including EDI translators or APIs).
• Communication & Collaboration: Excellent communication skills to work with cross-functional teams and vendor partners. Proven stakeholder engagement skills – capable of conducting user interviews, running training sessions, and liaising between technical teams and business users to ensure clarity and alignment.
• Problem-Solving: Strong analytical and problem-solving abilities. Capable of diagnosing complex process or system issues (whether in ERP transactions or EDI data flows) and driving them to resolution with a sense of urgency.

• Industry Domain Experience: Background in finance, procurement, or supply chain domains in the consumer-packaged goods (CPG) industry, with understanding of how these functions operate and use ERP systems. Prior exposure to modules like General Ledger, Accounts Payable/Receivable, Purchasing, logistics, Inventory, or Order Management is a plus.
• ERP Migration Projects: Direct involvement in an ERP migration or major upgrade project (e.g., moving from a legacy system to SAP, NetSuite, or similar). Experience in data migration, user acceptance testing, and cutover planning in such projects will be highly valued.
• Certifications: Relevant certifications such as CBAP (Certified Business Analysis Professional), SAP Certified Application Associate, or NetSuite ERP Consultant certification is highly valued.
• Agile Methodology: Experience working in an Agile environment for system improvements. Ability to break down work into user stories or tasks and collaborate with a scrum team (if applicable) on iterative delivery of ERP/EDI enhancements.

• The expected compensation for this role is $80,000 - $100,000 per year, depending on experience and qualifications. Final compensation will be discussed during the interview process.
• Time Off: PTO, Safe & Sick Time, and Paid Holidays.
• Health Benefits: Medical, vision, dental, HRA and voluntary disability benefits.
• Financial Benefits: 401(k) + employer match and life insurance.
• Location: This is an on-site role located in East Rutherford, NJ.

Schweid & Sons