Mobile Device Testing Engineer

• Develop, document, and revise test plans and procedures and quality standards for software and hardware, focused on wireless products and related accessories.
• Manage the cross functional bug reporting and resolution process, ability to SW upgrade the devices using OEM tools.
• Manage the test sample requirements and inventory.
• Ensure the distributed samples are tracked and upgraded to the latest available firmware level.
• Validate OEM and test partners test results by executing the regression test plan and perform other adhoc random testing.
• Test and certify MRs (maintenance releases or software updates) and Security MRs by executing the regression plan and the test cases impacted by the MR scope.
• Manage activation and deactivation of the test samples.
• Compile test results data, collect logs and write required engineering reports, to report to OEMs and other fix agents.
• Update issues tracking and management tools to ensure all the information is current and properly shared.
• Troubleshoot related issues and test, maintain, and monitor relevant solutions and logs, Field testing if required to reproduce the issue.
• Monitor customer-reported issues, perform root cause analysis, and develop test methods to improve overall customer satisfaction.
• Deploy new test tools as required.

• Knowledge in JIRA and Confluence.
• Understanding of LTE and 5G RF and Core technologies.
• Must be able to communicate effectively and convincingly with all areas of the company - technical and non-technical - as well as with external parties.
• Collaborate with project stakeholders and internal Development and E2E teams.
• Self-Starter and must be able to work independently with minimal supervision.

• Bachelor's Degree or Equivalent Field of Study - Computer Science, Electronics and Telecommunications, Engineering or other related fields.
• 5+ years in product development and/or technology management roles, including 3+ years in mobile and/or wireless space
• Strong problem solving and analytical skills, communication (verbal and written) skills, leadership skills, and organizational/documentation skills.
• Excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations.
• Excellent collaboration and coordination skills to work across a matrixed team from various internal orgs
• Effective working knowledge of smartphones, Android and/or iOS operating systems (OS), and mobile wireless telecommunications technology, including GSM/WCDMA/LTE/WIFI
• Experience with automation tools like Spirent or Eggplant and basic logging skills with QXDM and QCAT.
• Experience planning, developing, and executing feature test cases and functional test scripts for wireless mobile applications.
• Experience in performing and managing quality assurance activities, including functional and regression testing, performance and stress testing.
• Experience in identifying causes of defects, developing improvement processes, and communicating solutions to management or customers.
• Experience with the industry practices/processes for Certifiying mobile products for an MNO or MVNO.
• Working knowledge of iOS platform and familiarity with iOS devices - iPhones, iPads and Apple Watches or Android Platform with experience handling various OEMs.
• Working knowledge of SIM and eSIM technologies.

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