Site Reliability Engineer

• Lead and conduct detailed Root Cause Analysis (RCA) for incidents, identifying underlying issues and recommending corrective actions.
• Document and communicate findings from RCA processes, ensuring transparency and knowledge sharing across the organization.
• Develop and maintain incident postmortem reports, providing insights and actionable recommendations to stakeholders.
• Monitor system performance and reliability metrics, proactively identifying potential issues before they escalate.
• Contribute to the design and implementation of automated monitoring and alerting systems to improve incident detection and response times.
• Continuously improve the incident management process, incorporating feedback and lessons learned from RCA activities.
• Participate in incident response activities.

• Bachelor's degree or equivalent experience in a software engineering discipline
• 6+ years of Software Engineering experience
• Excellent communication skills, with the ability to convey technical findings to both technical and non-technical audiences
• Excellent debugging and trouble shooting skills
• Experience in Site Reliability Engineering, DevOps, or a similar role, with a focus on incident management and RCA.
• Experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Dynatrace).
• Familiarity with containerization technologies (e.g., Docker, Kubernetes).

Stellent IT