Comfort Advisor

Jake's Heating, Air, & Plumbing

  • Knightstown, IN
  • Permanent
  • Full-time
  • 2 months ago
Winter is here. However, have you fallen into a state of monotony and dread at your current job? Do you feel like the last living branch on a dying tree? Jake’s Heating, Air, and Plumbing is looking for a Sales Associate to bring their skills and energy to our business where it will be appreciated and rewarded. We have an immediate opening for those who would like to join a healthy and prosperous team of Champions. Don’t let yourself fall into the confusing forest of a dead-end job. Move into an employment situation that will allow you to show your true, bold colors. Click the link below to begin the conversation, and fall into a colorful, bright future.

*We are an Equal Opportunity Employer and all inquiries are kept confidential.

To apply for: Sales Associate@ Jake’s Heating, Air, and Plumbing

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Position Purpose (Summary)

The function of this position is to:
  • Develop profitable sales, and acquire customers through our established sales and marketing program
  • Make recommendations to the customer regarding the different options they have to resolve their wants and needs
  • Identify new business opportunities by performing direct sales activities, and provide support to the administrative personnel as requested
  • Communicate proper operation and owner’s maintenance of the installed equipment to the consumer
  • Answer related questions as to operation, features, and functions to the homeowner
  • Perform required documentation for each installation and have client sign necessary paper work and collect payments as directed
  • Develop self-generated leads through networking, data mining (from existing client records), and referral generation from previous clients
Sales Associate Responsibilities/Duties/Functions/Tasks
  • Customer service orientation
  • Increase revenue from established customers, and generate additional revenue from new customers by using proper sales techniques, problem solving skills and account management
  • Develop estimates for projects sold as this will become the budget for the job
  • Perform “Whole House Diagnostics” to accurately size and design HVAC and plumbing systems and equipment
  • Follow-up on all leads, proposal, and potential sales until closed or lost
  • Track lost sales
  • Self-Generate 25% of all leads
  • Update the Customer Relationship Management (CRM) system for each interaction
  • Determine customer satisfaction with follow up on all installation/services sold
  • Phone calls at 7, 30, 90, and 365 days after completion
  • Have a good working knowledge of our products and services being offered and this may require additional study and training both on and off site
  • Become knowledgeable of various municipalities plan requirements, permit requirements and submittal processes
  • Communicate with Field Installation Supervisor throughout each project in order to assure proper, prompt completion of the job
  • Continuously improve knowledge of construction in general, and in particular how Jake’s Heating, Air, and Plumbing operates to benefit the customer
  • Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals
  • Regularly review and monitor progress against goals, and seek assistance as needed
  • Communicate effectively with associates, superiors, vendors and customers
  • Ask and obtain customer referrals and web recommendations
  • Possess superior interpersonal skills
  • Should be able to read and interpret blueprints and technical drawings and specification
  • Must be able to accurately list/order materials and supplies for use on the job
  • Must be able to work under time and budgetary constraints and pressures Efficiently manage his/her time and schedules
  • Be computer literate to the extent necessary to fulfill this function
  • Knowledge of Excel and Word is required
  • Should also be very familiar with the use of smart phones, email, and Outlook
  • Must be capable of understanding client needs, and favorably influencing their decision
  • Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees
  • Clean, neat, professional appearance
  • Other duties as assigned
To apply for: Sales Associate@ Jake’s Heating, Air, and Plumbing

Click Below

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