Senior Stakeholder Engagement Manager
- Cincinnati, OH
- Permanent
- Full-time
- Creating and managing a strategic engagement plan
- Preparing and coordinating external written communications to property owners and other stakeholders, response, dispatch and tracking of external project inquiries, and monitoring and tracking project information
- Engaging and informing key internal stakeholders of the projects taking place and works to ensure a smooth execution of projects
- Participating in project team meetings including field reviews, pre-construction meetings and customer interaction in the field
- Working with local Government & Community Relations Managers to determine appropriate public engagement strategy
- Organizing external communications such as letters, collateral and presentations as needed in coordination with internal communications departments, internal management, legal, engineering, etc.
- Coordinating the printing and mailing of external communications
- Monitoring property owner inquiries on assigned projects and manage response and documentation
- Leading in the preparation and implementation of public information meetings
- Bachelor's degree
- In addition to bachelor's degree, five (5) years minimum of related work experience
- In lieu of bachelor's degree, high school diploma/GED AND seven (7) years minimum of related work experience
- Valid driver's license
- Experience presenting and communicating with external audiences
- Adept at dealing with a variety of individuals and escalated situations
- Community involvement experience in a personal or professional capacity
- Experience designing/executing communications plans
- Excellent written and oral communication skills
- Proficient in principles of project management
- Prior experience in electric transmission and distribution
- Experience in the utility industry
- Demonstrated organizational and planning skills
- Customer-specific experience
- Demonstrated negotiation experience
- Proficient in Microsoft Office applications
- Ability to lead cross functional teams
- Demonstrated problem solving and conflict management skills
- Ability to effectively interact with all levels of employees, management, customers, vendors and service providers in both business and social settings
- Experience in working with community organizations in a professional capacity
- Experience in working with mid-level, senior level management and their support staffs
- Experience with project and event planning
- Previous budget management experience
- Experience in supporting economic development opportunities.
- Experience with project management scheduling software.
- Available for travel and to support after hours events
- Frequent travel to construction sites to meet with crews and customers
- Available to serve in an “on-call” basis
- Hybrid mobility classification - work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to 4th & Main in Cincinnati, OH.