Director of Business Development Representatives (SaaS/Healthcare IT)
Raintree Systems, Inc
- Phoenix, AZ
- Permanent
- Full-time
- Lead, hire, train, mentor, and motivate a high caliber team of BDRs, establishing clear expectations/goals, and ensuring the overall productivity of the team.
- Generate, qualify, and convert new prospect leads through the management of the Business Development team.
- Constantly assess the processes and productivity of the team and make recommendations to improve, streamline, and enhance Raintree’s overall lead generation and qualification processes, as well as the hand off process between the BDRs and Sales.
- Partner with Marketing to align on campaign messaging, tactics and definitions of success.
- Research and identify sales opportunities in specific target markets by competitor, geography, role, and size.
- Lead processes with the BDR team to regularly meet (daily/weekly) with Sales Account Executives on all opportunities (new and existing), messaging, and tactics to ensure transparency and total alignment.
- Complete BDR reviews of the team on a quarterly basis and ensures all team members are meeting/exceeding clearly defined productivity expectations.
- Work in conjunction with the CMO and CRO to establish a BDR career growth plan based on milestones of productivity with shared accountability for the ability to move into other areas of the company when meeting/exceeding expectations.
- Oversee and lead Salesforce data inputs from the BDR team, ensuring every opportunity follows the proper procedures and adheres to the established SLAs.
- Personally oversee every lead that enters the funnel in real time to ensure nothing is dropped.
- Prepare and present regular forecast reviews and performance reports to Revenue Leadership.
- Establish protocols and processes for providing frontline feedback to Product Marketing, Product, and Sales on a regular basis.
- Bachelor's degree or relevant work experience in a similar role.
- Proven player/coach background with at least 3 years experience in developing and leading business development teams, preferably within SaaS or Healthcare IT industries.
- Expert ability to interview/identify new talent and train/mentor/coach team members into high-performing employees and a “career-defining” environment.
- Strong working knowledge of Salesforce, Hubspot, Outreach, LinkedIn Sales Navigator and/or other sales outreach systems is preferred.
- Knowledge of EMR and other healthcare clinical applications and/or RCM experience is a plus.
- Experience in applying lead qualification and discovery methodologies such as BANT and MEDDPICC a plus.
- Strong negotiation and influencing skills, with the ability to navigate complex sales cycles.
- Self-motivated and results-driven with a proven ability to meet or exceed targets and drive revenue growth.
- Exceptional communication, interpersonal, and networking skills, with the ability to build teams and maintain relationships with key stakeholders at all levels.
- Strategic thinker with the ability to identify and pursue new business opportunities, think creatively, and develop innovative solutions .
- Analytical mindset with the ability to analyze market trends, customer data, and financial metrics to inform business development strategies and decision-making.
- Excellent organizational and time management skills, with the ability to manage multiple priorities and deliver high-quality results within tight deadlines.
- Knowledge of the SaaS/Healthcare IT industry landscape, including key players, trends, and emerging technologies is a plus.
- Paid Time Off/11 Paid Holidays/Year-End Holiday Break
- Health, Dental, Vision, HSA/FSA
- 401K with Company Match
- Disability & Life Insurance
- Employee Assistance Program
- Paid Parental Leave