Clinical Supervisor, Housing (Tucson)

• Collaborates closely with both operations and clinical staff to ensure that staff productivity expectations are consistently met across all housing-related behavioral health programs.
• Maintains flexibility to carry a clinical caseload as needed, providing direct services such as assessments, individual or group counseling, and crisis intervention to ensure continuity of care. This includes temporarily covering service delivery gaps caused by staff vacancies, extended leave, or other short-term disruptions in clinical staffing.
• Provides ongoing clinical consultation, case review, and guidance to support direct service staff in meeting service delivery benchmarks and improving client outcomes.
• Oversees and ensures all clients are promptly screened for Medicaid eligibility upon intake and at regular intervals during service delivery. Facilitates coordination with case managers, eligibility specialists, and enrollment partners to verify coverage status and assist clients in initiating or completing Medicaid enrollment, ensuring access to services and alignment with agency billing and reimbursement protocols.
• Serves as primary contact for incoming referrals and inquiries, providing clinical screening and coordination to determine service eligibility and appropriate program placement.
• Collaborates with referral departments to gather pertinent clinical and psychosocial information for client admissions.
• Coordinates and facilitates intake process for clients entering outpatient behavioral health services ensuring that the initial assessment is completed within 48 hours of admission. Maintains ongoing communication with referring departments, ensuring timely updates on client status, service engagement, and discharge planning as appropriate.
• Assigns new referrals to the treatment team, based on needs identified during the intake assessment.
• Monitors caseloads to ensure appropriate service delivery and volume to provide appropriate clinical care.
• Provides clinical consultation and support to internal staff regarding client care coordination, service referrals, and community resource connections.
• Supports crisis triage processes by assisting with client risk assessment and facilitating appropriate referrals for higher levels of care when necessary.
• Participates in interdisciplinary team meetings, treatment planning discussions, and quality improvement activities.
• Maintains accurate and timely documentation in accordance with agency, payer, and regulatory standards.
• Develops and maintains collaborative relationships with internal departments, community partners, healthcare systems, and social service agencies to enhance care coordination and service accessibility.
• Serves as a liaison between clinical staff and administrative leadership, promoting effective communication and operational efficiency.
• Ensures adherence to ethical standards and confidentiality regulations in accordance with HIPAA and professional licensing requirements.
• Assists with outreach and networking efforts to promote agency services and referral partnerships.

• Bachelor's Degree in Social Work, Psychology, Counseling, Nursing, or related behavioral health field.
• Minimum of 2 years of experience in behavioral health, care coordination, case management, or clinical outreach.
• Minimum of one (1) year of experience in a supervisory or leadership role within a behavioral health, social services, or healthcare setting. This experience should demonstrate the ability to provide clinical oversight, support staff development, monitor performance, and ensure alignment with program goals and regulatory requirements.
• Background in community health and working with homeless population.
• Strong clinical assessment, communication, and interpersonal skills.
• Knowledge of behavioral health systems, community resources, and referral processes.
• Ability to manage multiple priorities in a fast-paced outpatient setting.

• Must be at least 18 years of age
• Valid driver license, proof of insurance, and 39-month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
• Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

• Master's Degree in Social Work, Psychology, Counseling, Nursing, or related behavioral health field.
• Additional years of directly-related experience.

• In office setting with frequent community, referral source, and client interactions.
• Will require occasional travel between sites or to community meetings.

ApplicantPro