1372392 Customer Delivery Consulting Engineer
Cisco Systems
- Maitland, FL
- $87,500-122,200 per year
- Permanent
- Full-time
- A strong ability to interface with customers to obtain information and data to solve technical problems and earn the customer's respect to function as a trusted advisor.
- An experienced route-switch engineer with the ability to troubleshoot and resolve technical problems on U.S. government networks.
- The ability to participate in the creation and dissemination of technical collateral, intellectual capital, documentation, and knowledge transfer.
- Based on project requirements, consult and work with customers and Cisco team members to plan, design, install, configure, integrate and/or optimize Cisco's suite of products
- Connects with Cisco internal team members, customers and partners across functions and boundaries to achieve significant results. Earns the confidence of Cisco leaders and customers and able to use the confidence to achieve results.
- Interacts effectively with Engineering to solve complex problems, identifies serviceability issues, and drives resolution of the issues with Engineering and other organizations.
- Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies.
- Solves very sophisticated problems where analysis requires in-depth evaluation of factors with imaginative and innovative solve and experimentation as well as evaluation of intangible variables.
- Experience with ASR 9K, ASR 1000, ASR 903/920, ISR 4K, C8200/8300/8500, Catalyst 4500-X, Catalyst 3750, Catalyst 2960, and Catalyst 9300 platforms.
- Basic understanding and exposure to IOS-XR, IOS-XE, and IOS and Linux command line experience
- Awareness of BGP, Multicast, MPLS, QoS, VRF, IGPs (IS-IS, EIGRP, OSPF, etc.), and Cisco Prime
- Strong analytical and problem-solving skills with ability to take on technical problems.
- Exceptional Professionalism, outstanding communications skills and good social skills are essential traits.