Conference Services Manager

• Focus on a consistently execute up-selling approach.
• Meet with clients to work out the details of their functions.
• Escort clients through the property and highlight features of facility as well as available services.
• Meet and greet clients on event dates and supervise as needed.
• General knowledge of conference technology and audio visual needs.
• Entertain prospective clients and give tours of event space, outlets, and guest rooms.
• Keep updated on current sales trends within the market and the competitive set.
• Work with F&B Director and Banquet Manager to establish policy standards, procedures, operational guidelines, and service manual.

• Must have a minimum of two years of conference service manager experience in a hotel
• Participate as team player with other key hotel members.
• Professionally represent the hotel in community and industry organizations and events.
• Provide constructive feedback to all departments and to hotel sales and marketing leaders.
• Must be self-motivated and able to work with minimal supervision
• Must possess leadership skills.
• Must possess computer skills, including but not limited to, Microsoft Word, Excel, and Delphi Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.
• Extensive knowledge of revenue management.
• Knowledge of hotel and competitive market.

Woodlands Resort