Part-time Greeter, Special Collections

• Staffs the reception desk in the Special Collections Lobby during public hours when researchers are not scheduled in the Reading Room.
• Greets visitors for meetings, programs, or events in special collections, including signing-in visitors and directing them where to leave coats and bags. Welcomes all visitors in a manner that creates an inclusive and friendly environment.
• Answers directional and informational questions about the collections and library, referring questions to supervisors as needed.
• Answers the telephone at the reception desk, takes messages, and transfers phone calls as needed.
• Assists in the collection and preparation of statistics related to/about special collections visitors.
• Assists in administrative tasks to support Special Collections programs, classes, and tours.
• Performs other related and/or comparable duties as assigned.

• Demonstrated strong oral and written communication skills. Communicates effectively and presents ideas clearly.
• Ability to collaborate effectively with library staff, patrons, and the public.
• Ability to perform detailed procedures with speed and accuracy.
• Ability to enter data accurately and efficiently into various online systems or files.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and Google Suite.
• Willingness to work up to 18 hours per week.
• Education-High school graduate or equivalent; Bachelor’s or Associate’s degree from an accredited college or university preferred.
• Residency-Must be a resident of the City of Boston upon the first day of hire.
• CORI-Must successfully clear a Criminal Offenders Record Information check with the City of Boston.

City of Boston