Human Resources Manager
Ophthalmic Consultants of Boston
- Waltham, MA
- Permanent
- Full-time
Primary Responsibilities:
- Provide support in all functional HR areas to all levels of employees ensuring a high level of customer service.
- Acts as an employee advocate, management coach, and change agent, leading initiatives to proactively support employee engagement.
- Analyzes trends and metrics in partnership with the HR team to develop solutions, programs, and policies.
- Provide strategic business partnership and coaching to managers and leaders to positively impact the hiring, motivation, development, and retention of staff.
- Support employee relations efforts and the performance management process, by providing coaching and counseling to employees and managers as well as clarifying HR policies and procedures.
- Assess organizational training needs.
- Analyze and use needs assessment results to support the development and roll-out of trainings programs that will promote organizational effectiveness.
- Oversee the performance management process to ensure managers are trained and conduct meaningful reviews on a timely basis.
- Contributes to employee communications efforts.
- Provides guidance, counsel, and coaching to management and employees on performance improvement processes and/or corrective action and disciplinary processes as appropriate.
- Ensures that the effective development and implementation of employee on-boarding, career development, management and retention strategies and initiatives are in place to support business objectives.
- Performs related job duties as required.
- Bachelor's Degree or equivalent work experience required.
- 5 - 8 years’ experience with the ability to translate business needs into HR solutions that drive engagement and performance.
- Previous healthcare experience strongly preferred.
- 1-3 years’ experience developing and presenting trainings programs across an organization.
- Ability to work with a very high level of confidentiality and discretion.
- Excellent organizational skills and attention to detail.
- Excellent emotional intelligence skills.
- Ability to coach employees and management through complex, difficult, and emotional issues while remaining impartial.
- Ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with OCB/BESLC/ACM policies, procedures, and employment law.
- Strong analytical and problem-solving skills.
- Demonstrated expertise of local, state, and federal employment laws and regulations.