
Director, Financial Aid Operations & Technology
Community College of Baltimore County
- Dundalk, MD
- $85,798-141,811 per year
- Permanent
- Full-time
- Assist the Senior Director of Financial Aid to manage the overall day-to-day operations of the assigned function.
- Provide leadership and supervision of assigned college division or function.
- Develop and implement goals and objectives in coordination with senior leadership.
- Plan, coordinate, and implement projects, programs, and/or initiatives.
- Supervise, advise, and evaluate assigned staff, as required.
- Prepare, analyze, and provide reports, as requested.
- Serve as a liaison between college departments, vendors, government agencies, and/or other external organizations.
- Manage operating budget for assigned division or function, as required.
- Work with staff in Admissions, Registrar's office, Student Accounts, IT, etc. to ensure that the college's system of record (Banner) is properly configured to capture and report financial aid data, and that the functionality of the system is optimized to support efficient, robust operations.
- Ensure that the external and auxiliary systems used for the administration of financial aid are properly set up and utilized effectively in daily operations (e.g., NextGen, COD, CPS, SAIG, TD Client, EdConnect, EdExpress, NSLDS and ELM online services).
- Work with internal and external college partners (IT, NextGen, etc.) to ensure the college's reporting platforms are properly configured to report financial aid data.
- Set up and support the routine import of data into the technology platforms.
- Ensure the accurate and efficient flow of information between systems, leveraging expertise from IT partners to optimize the integration of all technology and data platforms.
- Assist the senior leadership of Financial Aid with data and systems audits to ensure the integrity of information.
- Manage a risk-based quality control program that provides continuous monitoring of the college's financial aid systems to ensure compliance with regulatory compliance procedures, including transaction testing, reporting, deficiency tracking, and remediation.
- Serve as a point of contact for troubleshooting technology and operational issues which hinder the flow of applicants through the financial aid process.
- Provide leadership and supervision of Financial Aid Operation & Technology staff.
- CIGNA
- Cigna Open Access Plus (OAP)
- Cigna Open Access Plus In Network (OAPIN)
- Kaiser
- For CIGNA Plans - included in Cigna Plan Medical Premiums
- Kaiser - included in Kaiser Medical Premium
Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.Dental Benefits
- CareFirst Blue Cross/Blue Shield Regional Traditional
- CareFirst Blue Cross/Blue Shield Regional Preferred
- NVA
- Benefit Strategies Health Spending Account $2,600
- Benefit Strategies Dependent Care (children under 13 and elder care) $5,000
- Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10)
- Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
- Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty.
- Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid.
Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.Long-Term DisabilityPlan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.
Retirement Plans
- Maryland State Teacher's Pension System (7% contributory)
- Optional Retirement Plan (non-contributory)
- Baltimore County Employees' Retirement System (7% contributory)
- Tax-sheltered annuities - 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms.
- Deferred Compensation Plan - 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.
Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.Credit Union
First Financial Federal Credit Union membership available to employees.Direct DepositIt's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location. Work and FamilyEmployee Assistance Program (EAP): Cigna Behavioral
Free personal advocates assisting you and any household member to resolve any issues.Paid Leave Benefits
Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.Tuition Assistance
Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee's eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.Academic Cash Award
Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.McDaniel College's Educator's Legacy Scholarship ProgramCCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more ยป McDaniel College has extended its Educator's Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners.Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators.Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!Mandated Federal Benefits
Workers' Compensation, Unemployment Insurance, Social Security.For Your Convenience
- ATM machines are available at each of the main campuses
- Check cashing with appropriate ID
- Free Parking
- Access to weight lifting facilities, swimming pool and library