Warehouse Employee/Non-CDL Delivery Driver
Hajoca
- Wyoming, MI
- Permanent
- Full-time
You will:Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
Act with a high attention to detail to ensure the highest levels of customer satisfaction.
Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
Complete necessary documentation for customer shipments delivered via third-party carrier.
Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
Ensure security and controls are in place and upheld to protect Profit Center assets.Maintain warehouse cleanliness, order, and safety. Remove empty cartons, metal bands, pallets, and other debris. Inform immediate supervisor of safety issues.
Assist co-workers in servicing customers.Driver safely and load and unload trucks and make deliveries. Destinations include job sites, customer facilities, vendor facilities, other Hajoca locations, facilities of other wholesalers, or other locations as directed by management
Be friendly, observant, and able to determine customer needs and communicate that information to the Manager and/or Warehouse Supervisor.
Understand the shipping documents that are associated with the merchandise for each delivery and have accurate directions to each delivery destination.
Unload correct merchandise from the truck and place it where the receiving party wants it. Obtain legible signature for all merchandise delivered per Company policy and procedure.Collect and secure outstanding payments for all cash deliveries prior to releasing the material to the customer.
Provide sales leads by noting prospective customer names and addresses discovered in the course of making deliveries.
Inspect the truck and required parts and accessories to determine safe operating condition prior to departure from the Hajoca location and advise management of any mechanical problems with the truck.About You:At least 18 years old; or at least 21 years old if operating a commercial motor vehicle (GVWR of 10,001 lbs. or more)
High school diploma or equivalent
Valid Driver's License
A driving record that meets the criteria for being an Authorized Driver in accordance with Company policy
Must pass a Department of Transportation physical examination before beginning work; to be updated at least every two years while employed and performing this job function
Experience driving a truck and making deliveries preferred
1 year warehouse receiving and material handling experience
Knowledge of products sold at the Profit Center preferredOur ideal candidate will also:Possess outstanding customer service and communication skills.Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
Possess a high level of attention to detail and accuracy.
Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.Be able to learn and operate the computer-related systems used for warehouse operations.
Read, write, speak, and understand English.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.Know laws, rules and regulations governing driving motor vehicles in general, and commercial motor vehicles subject to Department of Transportation regulations in particular.
Be able to safely operate any delivery vehicle, including commercial motor vehicles that have a gross vehicle weight rating (GVWR) of up to 26,000 pounds.
Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
Be able to remain calm and function effectively in stressful, unexpected, and/or emergency situations.
Be able to learn to operate warehouse material-handling equipment.
Be able to learn and operate the computer related systems used in the delivery process.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.