Entry Level Wireless Sales Associate
EMG MGMT
- Tigard, OR
- Permanent
- Full-time
- Engage with residential customers in a friendly and professional manner to understand their wireless needs and recommend appropriate AT&T products and services during sales conversations
- Clearly articulate the features, benefits, and value of various AT&T plans, devices, and accessories to help customers make informed purchasing decisions
- Proactively identify opportunities to upsell and cross-sell additional AT&T offerings, ensuring customers have a comprehensive solution that meets their lifestyle
- Process new sales orders, activations, upgrades, and other customer service transactions accurately and efficiently
- Provide exceptional post-sale support, addressing customer inquiries, troubleshooting minor technical issues, and ensuring a positive overall experience
- Maintain an understanding of current AT&T promotions, pricing, and product launches to provide up-to-date and accurate information to customers
- Collaborate with Entry Level Wireless Sales Associate team members to achieve sales targets and contribute to a positive and supportive work environment
- Ability to build rapport with customers and clearly explain wireless information
- A genuine desire to help people and provide outstanding customer service
- Ability to thrive in a fast-paced, goal-oriented sales environment
- Basic computer proficiency and comfort using sales and customer management systems
- Excellent problem-solving abilities and a proactive approach to addressing customer needs
- Reliable and punctual, with a commitment to maintaining a consistent work schedule