
Sample Department Coordinator - 8:00am - 5:00pm - Building 8
- Painesville, OH
- $18.53-24.71 per hour
- Permanent
- Full-time
- Timely and accurate fulfillment of sample and literature requests
- Accurate packaging and shipment processing for both domestic and international requests
- Inventory management: set and maintain accurate and adequate inventory levels, manage replenishment via order entry, receiving and stocking processes
- Work with Product Managers across all NEO divisions to implement product changes: adding new materials, purging outdated materials, and managing product transitions
- Managing quality/quarantine requirements, when needed, as well as replacement orders
- Facilitate system reliability for internal users/customers
- Ensure that sample packaging supports a quality, polished, first impression of Avery Dennison
- Provide sample shipment tracking information to internal users daily
- Respond promptly and professionally to internal customer inquiries via phone, e-mail, instant messaging and in person
- Foster teamwork in support of shared responsibilities through cross training and excellent communication
- Maintain safe, clean, organized department through 5S practices and safety policies including PPE. Engaged in safety awareness and accident prevention.
- Ability to learn/run a variety of finishing equipment ex: guillotine, log slitter (lever), sheet fed laminator.
- Quality, accuracy and efficiency in production collation
- Understands the importance of Safety as our first priority
- High School Diploma or equivalent required.
- 3+ years Customer Service or related experience a plus.
- Strong written, verbal and telephone communication skills.
- Strong data entry and organizational skills. Detail oriented with strong follow-up skills.
- Ability to prioritize and execute tasks efficiently with time constraints
- Ability to work constructively and collaboratively as part of a team
- Strong work ethic, positive/can-do attitude, and high level of reliability
- Strong computer skills (Google (drive, sheets, docs, email) , Oracle, UPS World Ships, experience a plus)
- Willingness to accept expanded responsibilities and embrace process change as business dictates
- Strong time management skills, including use of idle time
- Ability to lift 40 lbs repeatedly throughout the work day.