Senior ServiceNow Developer/System Admin (Security Operations)
Princeton University
- Princeton, NJ
- Permanent
- Full-time
- Design and develop new ServiceNow applications and services with a focus on Vulnerability Response, IRM, and SecOps.
- Make recommendations and actively participate in implementing new ServiceNow requirements related to security and compliance.
- Take ownership of complex security-related business requirements and work towards their successful implementation.
- Provide architectural controls and conduct impact analysis for new security-related requirements.
- Continuously identify opportunities for improving security processes and solutions, including the consolidation of similar security needs.
- Collaborate with the team to implement technical best practices, policies, and procedures in the Security domain.
- Contribute to ServiceNow software releases by configuring security-related features and functionality.
- Collaborate effectively with team members to design and implement optimal solutions for security-related technical challenges.
- Research and stay current with ServiceNow Security products and relevant integrated technologies.
- Create and maintain a detailed view of the ServiceNow architecture, emphasizing security components.
- Align the ServiceNow platform's security capabilities with established business security strategies.
- Assist with estimating release-level effort, ensuring security-related aspects are considered.
- Optimize the stability and usability of ServiceNow from a security perspective through regular application maintenance.
- Provide day-to-day operational support and timely resolution of security-related tickets and incidents.
- A minimum of 5 years of experience developing technology solutions (Utah or later versions).
- A minimum of 3 years working as a ServiceNow application developer/system administrator with a focus on security.
- Extensive experience in enterprise security and architecture, including knowledge of various authentication systems.
- Strong background in IT service management with an emphasis on security.
- Advanced knowledge of ServiceNow administration and demonstrated experience in developing ServiceNow applications in the Security domain.
- Experience with database design schemas and data modeling for security purposes.
- Proficiency in working with business analysts to translate security requirements into technical solutions.
- Experience with middleware and discovery technologies for security enhancement.
- Demonstrated expertise with ServiceNow's incident, change, problem, request, CMDB, and knowledge management applications.
- Expertise in JavaScript and Web Services development languages, particularly in the context of security.
- Proficiency in Windows and Linux system administration, including shell scripting.
- Education: Bachelor’s degree or equivalent experience.
- ServiceNow Certified Developer with experience in writing scoped applications for enhanced security.
- Expert knowledge of AngularJS, Bootstrap, HTML, and CSS development languages for designing secure user interfaces.
- Demonstrated experience in developing and implementing ITSM/ITIL software solutions with a strong focus on security.
- Proven ability to integrate ServiceNow with other systems using Web Services and scripting to enhance security measures.