Quality Assurance Manager, North America QHSE
- Itasca, IL
- $62,500-84,500 per year
- Permanent
- Full-time
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: USA - Itasca, N Arlington Heights RdDivision: Air & Sea
Job Posting Title: Quality Assurance Manager, North America QHSE
Time Type: Full TimeAs a Quality Assurance Manager at DSV, you will be responsible for ensuring that all processes, procedures, and services meet the company's quality standards and regulatory requirements. Your role involves implementing quality management systems, conducting audits, and providing recommendations to improve operational efficiency and customer satisfaction.Duties and Responsibilities:
- Train & implement ISO9001, ISO45001, ISO14001 requirements for DSV locations within area of responsibility (AR).
- Perform internal QHSE audits according to the regional audit plan.
- Perform external Supplier audits as needed.
- Perform periodic quality, health, safety & environmental (QHSE) gap analysis in AR & engage local QHSE agents in the AR as needed if performance is not being met.
- Conduct incident/accident investigations as needed and ensure effectiveness of corrective actions.
- Provide guidance to the AR on the requirements of identifying and implementing local HSE laws and monitor that compliance has been achieved.
- Coordinate environmental activities with local QHSE agents, including collection of Eco-Consumption data, implementing local sustainability campaigns, review and communication of key environmental documents to ensure ISO 14001 compliance.
- Continuous identification & evaluation of Customer/Industry requirements.
- Support customer audits for the AR.
- Cross functional root cause/corrective action problem solving skills
- Authority to stop work when deemed unsafe within AR
- Ability to communicate openly, effectively and confidently
- Robust time management & decision-making skills
- Capable of building relationships across different functions
- Ability to travel domestically 20-30% within AR
- Proficient in Microsoft Office Suite (PowerPoint, Excel, Word)
- 3-5 years of related work experience
- Quality Auditing Experience Required
- Associates or Bachelor's Degree (preferred)
- Certified Quality Auditor (preferred)
- OSHA 30-Hour certified (preferred)
- Ability to perform basic mathematical calculations, such as calculating costs and rates
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to work well under pressure and in a fast-paced environment
- Knowledge of ocean freight logistics and customs regulations
- Understanding of trade laws and regulations
- Fluency in English is required
- Knowledge of additional languages is a plus
- Proficiency in Microsoft Office Suite
- Experience with logistics software and systems is preferred