
Sr. Business Analyst
- Zeeland, MI
- Permanent
- Full-time
- Acts as liaison to multiple business units, representing their needs for functionality and system enhancements that impact business operations.
- Applies technical expertise to define, design, and implement solutions aligned with business requirements.
- Analyzes and documents current and future state processes in accordance with project scope.
- Prepares user stories, functional specifications, technical designs, acceptance criteria, and validation scenarios for system enhancements.
- Maps current and revised/new technical architecture; obtains necessary approvals and signoffs.
- Designs and develops technical specifications, including defining unit testing criteria.
- Reviews project implementation strategies with business partners to ensure alignment.
- Assesses business and technical impacts, identifies contingency plans, and develops data conversion specifications.
- Supports software development activities and facilitates integrated and functional testing.
- Collaborates with business stakeholders to document business processes and develop training materials.
- Maintains the user acceptance test (UAT) environment, manages data requirements, and coordinates refresh schedules with infrastructure teams.
- Monitors UAT progress, logs issues, and collaborates with the development team to resolve defects.
- Prepares and coordinates cutover plans and implementation schedules in partnership with the infrastructure team.
- Supports cutover activities and provides post-go-live hyper-care for system changes.
- Manages data conversion and validation, supports training in an advisory role, and ensures completion of all required project documentation, including performance tracking.
- Develop software selection criteria and lead the software evaluation and selection process.
- Preform additional responsibilities as requested to achieve business objectives.
- Broad understanding of business processes, information flow and related enterprise systems.
- Ability to evaluate opportunities and solutions from a strategic, long-term perspective
- Demonstrated ability to work independently, collaborate within teams, and lead small to medium-sized projects
- Proficient in writing SQL queries with a solid understanding of database structures and relationships to support data analysis and reporting
- Experienced in Agile software development methodologies, actively participating in Scrum ceremonies (daily stand-ups, backlog refinement, sprint planning, and retrospectives) to drive continuous improvement and high-quality delivery.
- Proven track record of success in projects of varying scale, including requirements gathering, solution testing, and documentation of processes and procedures.
- Excellent interpersonal and communication skills.
- Functional knowledge of Infor ERP (LN), JD Edwards, or Oracle EBS is a plus.