Arlington Toyota Collision Estimator

• Evaluate Vehicle Damage: Perform thorough inspections of vehicles involved in collisions to assess the extent of the damage, including structural, mechanical, and cosmetic damage.
• Create Accurate Estimates: Generate precise, detailed cost estimates for repairs based on labor, parts, and materials required. Ensure estimates comply with industry standards, insurance policies, and repair guidelines.
• Documentation: Prepare and maintain accurate records, including photos, written reports, and detailed repair specifications, to document damage assessments and estimate calculations.
• Work with Insurance Adjusters: Collaborate with insurance companies to review estimates, clarify discrepancies, and provide any additional information needed to approve claims.
• Customer Communication: Explain estimates, repair options, and the claims process to customers in a clear and empathetic manner, ensuring they understand the necessary steps and timeline for repairs.
• Coordinate with Repair Shops: Act as a liaison between repair shops and customers, ensuring that repairs are completed to the highest standards and in accordance with the estimates provided.
• Stay Updated on Industry Trends: Keep up-to-date with advancements in vehicle technology, repair procedures, and insurance requirements to ensure estimates are accurate and compliant with industry standards.
• Quality Control: Ensure all estimates and repair processes meet company policies, safety regulations, and customer satisfaction standards.

• Experience: At least 2-5 years of experience in collision estimating, automotive repair, or insurance claims, preferably in an auto body shop or insurance claims environment.
• Knowledge: Strong understanding of vehicle construction, repair processes, and the parts required for various types of collision damage.
• Technical Proficiency: Familiarity with estimating software (e.g., Mitchell, Audatex, CCC One) and proficiency in using digital imaging tools to document vehicle damage.
• Communication Skills: Excellent verbal and written communication skills with the ability to explain technical information in simple terms for customers and other stakeholders.
• Attention to Detail: Ability to spot even minor vehicle damage and create highly accurate, comprehensive estimates.
• Customer Service: Strong customer service orientation with the ability to handle sensitive situations with empathy and professionalism.
• Organizational Skills: Strong multitasking skills and the ability to manage a caseload of estimates and claims efficiently.

• Office-based, with on-site vehicle assessments.
• Fast-paced, requiring the ability to handle multiple cases simultaneously.

• Ability to stand, walk, and move around vehicles for extended periods.

• Salary: Competitive, based on experience.
• Benefits: Health insurance, paid time off, retirement plan, and professional development opportunities.

Arlington Toyota