
Network Administrator – Senior
- Fort Sam Houston, TX
- Permanent
- Full-time
- Work on the team to oversee US Army North (ARNORTH)’s computer networks to ensure proper administration, maintenance, and security.
- Collaborate with other IT staff and company employees to identify network or computer system needs, overseeing the installation of new hardware or software and resolving network issues. Other required activities include, but are not limited to:
- Support the compilation of records and reports concerning network operations and maintenance, troubleshoot network performance issues, analyze network traffic, and provide capacity planning solutions.
- Support network communications, including LAN/MAN/WAN systems in support of large-scale systems projects.
- Perform system-level configuration of products including determination of software, hardware, OS, and other platform specifications, either with on-premises equipment or IaaS/PaaS/SaaS cloud components.
- Provide assistance for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support.
- Monitor and respond to NIPRNET and SIPRNET hardware, software, network, and cloud platform problems through routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals). Standard response procedures include identification of a problem, notification of appropriate personnel, complete troubleshooting or replacement procedures, and ensuring that notification of the appropriate personnel that the system(s) or equipment has returned to normal operations.
- Utilize software and hardware tools and identify/diagnose complex problems and factors affecting network performance.
- 5+ years of experience supporting networks including network administration and/or engineering
- Bachelor’s Degree in Computer Science, IT-related field, business administration, or technology management.
- IAT Level II Certification (e.g., SEC+ or equivalent)
- During the Interview Process
- Virtual video interview conducted via video with the hiring manager and/or team
- Camera must be on
- A valid photo ID must be presented during each interview
- During the Hiring Process
- Enhanced Biometrics ID verification screening
- Background check, to include:
- Criminal history (past 7 years)
- Verification of your highest level of education
- Verification of your employment history (past 7 years), based on information provided in your application
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment