Industry Advancement Program | Workers Compensation Claims Representative Trainee | Honolulu, HI (In-Office)
Sedgwick
- Honolulu, HI
- $27.69 per hour
- Permanent
- Full-time
Most Loved Workplace®
Forbes Best-in-State EmployerIndustry Advancement Program | Workers Compensation Claims Representative Trainee | Honolulu, HI (In-Office)PRIMARY PURPOSE: To be oriented and trained as new industry professional with the ability to analyze workers compensation, general liability or disability claims and determine benefits due.ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Attendance and completion of designated classroom claims professional training program.
- Performs on-the-job training activities including:
- Adjusting lost-time workers compensation claims under close supervision. May be assigned medical only claims.
- Adjusting low and mid-level liability and/or physical damage claims under close supervision.
- Processing disability claims of minimal disability duration under close supervision.
- Documenting claims files and properly coding claim activity.
- Communicating claim action/processing with claimant and client.
- Supporting other claims examiners and claims supervisors with larger or more complex claims as assigned.
- Participates in rotational assignments to provide temporary support for office needs.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
- Customer Service
- Data Entry
- Medical Terminology (preferred)
- Computer record keeping programs (preferred)
- Prior claims experience (preferred)
- State license if required (SIP, Property and Liability, Disability, etc.)
- WCCA/WCCP or similar designations for particular discipline
- For internal colleagues, completion of the Sedgwick Claims Progression Program
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies