Associate Project Manager
- Falls Church, VA
- Permanent
- Full-time
- Support and assist the Project Managers with duties and communication on their assigned projects
- Assist the PM’s in being a project liaison between Kastle departments (Client Services, Data, Programming, Sales etc.) and clients during implementation, effectively assisting in the managing, coordinating and communication of needs and expectations of all stakeholders, through coordination and attendance at client /department meetings and briefings and/or phone calls and e-mails
- Assist PM’s in conducting the contract review and implementation process, and generate follow-up proposals and contract amendments as warranted
- Assist in the coordination of security system consultation and other services in response to customer requests
- Assist PM’s in generating project schedules, providing progress reports on project status, and generating turn-on documents, billing adjustments and invoicing directions for accounting to ensure progress billing and final billing is performed on a timely basis
- Location: Washington, DC Department: Installation/Project Management
- Job Title: Associate Project Manager
- Reports To: Title: Director, Project Management
- Positions Reporting To This Job: None
- Join PM’s on site walks and, in certain circumstances, conduct walks for site status as directed by project managers, in doing so, assist with communicating site status both internally and to customers
- Assist PM’s in conferring with Kastle departments, building and tenant representatives to discuss issues and facilitate solutions to eliminate delays, assess progress and discuss needed changes
- Assist in scheduling of client training
- Assist PM’s with maintaining complete documentation on the project directory and compile a complete dossier of the project record for turn-over to Customer Service
- Stay up to date and knowledgeable in Kastle services, technology as well as internal processes and procedures
- Assist in direct project management of small, systems additions projects as assigned by PMO management
- Other tasks and duties to assist with the delivery of successful projects as assigned by Project Manager
- Bachelor’s Degree or equivalent work experience
- 2+ years’ experience as a project or construction engineer and/or project coordinator assisting on simultaneous projects
- Experience working on/at construction sites and scheduling/negotiating with General Contractors
- Demonstrated knowledge of the principles and processes for providing project management support
- Demonstrated knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction
- Strong critical thinking skills: able to use logic and reasoning to identify strengths and weaknesses of alternate solutions, conclusions or approaches to problems
- Ability to perform detailed work, being careful about detail and being thorough in completing tasks
- Ability to effectively develop goals and plans to prioritize, organize and accomplish those goals
- Demonstrated ability to represent Kastle in a polished and professional manner to customers and the public in person, in writing and via telephone
- Demonstrated exceptional speaking and active listening skills, conveying information effectively and giving full attention and taking time to understand what others are saying
- Ability to cooperate, being pleasant with others on the job and displaying a good-natured, supportive attitude
- Ability to come up with relevant and creative ideas, analyze information and evaluate results to choose the best solution
- Demonstrated self-composure, adaptability, persistence, a high tolerance for stress and unquestionable integrity
- Ability to effectively use Microsoft Office Applications, to include Excel, Word, PowerPoint, Microsoft Project and Outlook to facilitate business processes
- Ability to travel frequently by automobile
- Must be willing to participate in and pass the company’s pre-employment screening process including a background investigation and drug screening
- Must be able to meet and continue to meet state licensing requirements for security, as well as client background and suitability screening when required to access client’s data and/or site
- Must be at least 18 years of age to apply
- Must be eligible to work in the US
- Must be able to work overtime, weekends, and/or nights when required