
Business Process Analyst II
- Arden Hills, MN
- $58,200 per year
- Permanent
- Full-time
- Assess the impact and risk of changes to existing or new systems and business processes that affect GMDT (Global Medical Device Tracking) and/or downstream systems.
- Identify opportunities to improve the efficiency and effectiveness of the systems and processes being examined. This includes process improvement and reengineering projects.
- Drive end-to-end process optimization across business functions and regions, applying continuous improvement initiatives and operational/functional excellence.
- Represent Device Tracking & Medical Records in cross-functional system projects.
- Create requirements and execute test scenarios for changes related to GMDT and/or upstream systems.
- Create, edit, and modify SOPs (Standard Operating Procedures), training documents, and work instructions.
- Bachelor's degree in Business Administration, Information Systems, or a related field.
- Minimum of 3 years of experience in business process analysis, preferably in the medical device industry
- Familiarity with CRM systems such as GMDT, SAP, Salesforce, Jira, and/or Windchill.
- Knowledge of data cleansing and analysis techniques
- Experience with Oracle SQL Developer
- Strong analytical and problem-solving skills to assess the impact and risk of changes to existing or new systems and business processes
- Proficiency in process improvement and reengineering projects, with the ability to drive end-to-end process optimization across business functions and regions
- Excellent communication and interpersonal skills to represent Device Tracking & Medical Records in cross-functional system projects
- Experience in creating requirements and executing test scenarios for changes related to GMDT and/or upstream systems
- Ability to create, edit, and modify SOPs, training documents, and work instructions
- An understanding of FDA regulations, specifically 21 CFR Part 821, which mandates the tracking of medical devices