Consumer Sales Support

D&H Distributing

  • Harrisburg, PA
  • Permanent
  • Full-time
  • 1 month ago
Consumer Sales SupportHours: 9:00AM - 5:30PMThis is a remote/hybrid role that can be based in either Harrisburg, PA or Tampa, FL.Join a 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community.· We are empowered by our employee co-owners who provide the industry's best service and we promote a collaborative culture.· We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.· We offer an Employee Stock Ownership Plan, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement and Tuition Assistance.· As a D&H Co-Owner you receive numerous discounts on services.We are looking for a Consumer Sales Support to support our Sales Consumer Department.Summary:Work closely with sales team and customer contacts to coordinate all facets of the complex business. Basic responsibilities include (but not limited to): processing orders, return authorizations, rebate reporting, inventory confirmations. Works along with the sales teams for the achievement of customer satisfaction, revenue generation, goal achievement and long-term business goals in line with D&H's vision and values.Responsibilities:
  • Answer emails with regards to PO confirmations, inventory availability and other customer requests.
  • Provide customers with product and service information.
  • Project a professional company image through phone interaction.
  • Process sample orders in computer system.
  • Adhere to all company policies procedures and ethics including company attendance policy.
  • Work coherently and in the support of the Sales team.
  • Interact with vendors as well as co-owners in other departments.
  • Supply sales reporting weekly to team and vendors.
  • Closely monitor bundles created specifically for each account and communicate with DC's when additional inventory is needed.
  • Work closely with buying office to ensure continuous supply is coming in.
  • Manage Rebate accrual tracker & bundle management.
  • Other related duties as assigned.
Requirements:
  • High school diploma or equivalent required.
  • Associates Degree or higher education preferred.
  • 1 to 3 years of sales or phone sales experience.
Why Should You Apply?· Opportunities for growth and development.· Great benefits.· Competitive industry pay.· Excellent Work/Life Balance.EOE

D&H Distributing