Assistant Affordable Housing Manager
Columbia Housing Authority
- Columbia, MO
- $17.00-24.00 per hour
- Permanent
- Full-time
- Assists management with unit leasing, including resident orientation and collection of appropriate security deposits.
- Coordinates unit move-in, move-out, annual, special housekeeping, and yard and property inspections with Maintenance staff.
- Collects and receipts rent and other payments.
- Monitors the tenant accounts receivables (TARS) and takes appropriate action including mailing billing notices, preparing repayment agreements, and initiates non-payment termination of tenancy notices.
- Enforces lease provisions through resident counseling and written warning letters, maintains appropriate documentation in resident files and forwards-initiated termination of tenancy notices and unlawful detainer suits to the Housing Manager.
- Assists with meeting the goals and objectives as indicated by the CHA's Annual and Five-Year Plans.
- Assists with preparation and review of monthly reports on aged receivables, TARs, security deposits, and the rent-roll.
- Maintains a unit vacancy and unit turnaround report to track efforts associated with these activities for HUD performance assessment system.
- Attends monthly Tenant Association meetings and the Housing Manager Staff Meetings at the Housing Managers' request.
- Schedules all appointments for annual recertifications
- Performs other work as assigned by the Housing Managers or the Director of Housing Operations.
- Able to exercise considerable tact, confidentiality, and judgment in working with residents and in effecting solutions to complex personal and family problems.
- Able to manage multiple projects in a timely and effective manner.
- Able to establish and maintain effective working relationships with superiors, associates, administrators, and the public, as well as able to work with a diverse population that includes families, the elderly, and persons with disabilities.
- Able to work as part of a team, both as leader and follower.
- Able to provide excellent customer service to tenants, with a strong service orientation.
- Able to express oneself effectively both orally and in writing with other CHA staff, residents, and the public.
- Able to prepare clear, concise, comprehensive reports and effective, accurate correspondence.
- Able to attain knowledge of the policies, procedures and practices of the CHA and the federal regulations governing the provision and oversight of housing management.
- Able to implement continuing assignments that include the organization of materials, the preparation of reports, and the making of decisions within established guidelines and procedures.
- Able to make mathematical computations with speed and accuracy
- Able to attain and utilize knowledge of counseling and problem-solving techniques
- Able to utilize computer hardware and software required to meet the general responsibilities of the position.
- High school diploma or equivalent
- Minimum of two years' experience in property management, preferably low-income housing management, business or public administration, general management, property management
- Demonstrable experience with computers and software systems
- Must be bondable and insurable.
- Must have a valid Missouri vehicle operator's license.
- Must pass LIHTC Certification training within one year of employment.
- Must be willing to travel overnight for a maximum of 15 days annually for training or attendance at conferences/workshops.
- Must be able to obtain and maintain a bank account for direct deposited of payroll.
- Must be able to pass a pre-employment background check and drug screen.