Regional Sales Director- Heartland
- Southfield, MI
- Permanent
- Full-time
- Responsible for supervision and profitability of all stores in assigned area.
- Analyze sales trends for the locations, unlock full potential of each store location by maximizing resources, available sales promotions, and team effectiveness.
- Conduct and maintain regular sales channel analysis, reporting, and benchmarking for the purpose of continually improving sales productivity, cost per acquisition, and quality of sale.
- Manage to monthly targets for sales performance, recruiting and retention and operational effectiveness.
- Leverage best practices for product positioning, account analysis, promotional offer use, retention tools, and overall customer sales and service expectations.
- Work with leadership to analyze the business of the retail locations in the district and implement practices to fulfill goals. These include overseeing the recruitment and training of sales reps in conjunction with the training and recruiting team, managing key KPI's from the Sales Report and keeping high NPS scores.
- Follow best practices using the support of the Operations team to improve the cost-effectiveness of the operations.
- Oversee compliance with policies and procedural issues.
- Oversee each of your district's inventory for mobile devices, core cable products and accessories.
- Oversee the District Manager team responsible for cash handling policies and procedures, exceptions reporting, etc.
- Lead the team to ensure excellence in customer service with every customer contact.
- Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.
- Oversee sales quotas and operational effectiveness for all District Managers, Managers and Sales Reps in assigned store locations.
- Conducting regular meetings with all sales staff to assist them in achieving their goals
- Maintain standards of appearance, cleanliness, timeliness as established by Blufox Mobile.
- Manage NPS (Customer Satisfaction) score for customer interactions within District.
- Medical Plan
- Dental Plan
- Vision Plan
- 401K
- Vacation, Sick and Personal Time Off
- Travel allowance
- Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a reward for loyalty and performance.
- Annual “Blufox Winners Circle” trip to Mexico. Top Reps, Managers and DMs get an all-expenses paid trip to Mexico at an upscale resort where you can celebrate your successes with other winners and company leadership.
- Bachelor's Degree preferred
- Minimum of 10 years' experience
- Strong interpersonal and communication skills
- Travel between stores in the district is required
- Extensive experience in building a successful staff through continual training
- Outstanding skills in team leadership, strategic planning, and personnel management
- Proficiency in Microsoft Office applications
- 3+ years of Sales Director experience preferred
- 3+ years of District Management experience required
- Wireless/Cable/Retail sales experience required