Director of People and Culture

• Lead all day-to-day aspects of the People & Culture (P&C) function and provide leadership to the (P&C) Team
• Foster an environment across CHMO that supports and advances a positive working culture, employee wellness, and professional development and advancement
• Establish, cultivate, and maintain strong professional working relationships with the executive and senior leadership and all levels of employees
• Provide counsel and conflict resolution on complex employee relations and labor relations issues - appropriately handle employee complaints, grievances and claims under relevant discrimination, labor or EEOC case law
• Maintain organizational compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance, including EEO, COBRA, FLSA ADA, FMLA, ERISA, the Department of Labor, worker compensation, and OSHA, etc.
• Oversee the performance management process and establish processes and systems to support the provision of feedback to support and develop employees
• Create learning and development programs and initiatives that provide internal development opportunities for employees - this includes, but is not limited to, all training required for compliance audits
• Partner with the leadership team to understand and execute the organization's talent strategy particularly as it relates to current and future talent needs, talent acquisition, compensation retention, and succession planning
• Manage the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings and oversee a central interviewing, hiring and screening process and maintenance of staff personnel files, ensuring legal compliance
• Consistently review effectiveness of P&C initiatives and improve processes as needed to ensure desired organizational goals are met
• Partner with finance to evaluate and make recommendations regarding compensation and benefits programs
• Administer a benefits program to include health, dental, flexible benefits, deferred compensation and others as deemed appropriate, ensuring changes in benefits plans and open enrollment information are provided to all employees
• Manage and maintain the P&C budget in a fiscally responsible manner
• Track, manage and report P&C related metrics to inform human capital strategy and P&C operations
• Maintain relationships with professional organizations and associations to keep abreast of current P&C/HR trends and best practices

• Must possess high ethical standards, excellent organizational skills, ability to exercise good judgment and utilize creative problem-solving skills
• Proven ability to build compliant P&C processes and record keeping across the function with a willingness to regularly conduct self-audits
• Expertise with achieving organizational compliance regarding employment/labor laws and practices at Federal, State and local levels
• Experience with full-cycle recruitment, talent management, performance management, employee relations and employee experience/engagement
• Proactive mindset; you seek to continuously improve the P&C function whenever the opportunity arises
• Proven ability to establish and maintain an effective working relationship with co-workers, supervisors, representatives of other agencies, and the public
• Experience in the administration of benefits and compensation plans and other HR programs
• Strong communication skills, both verbal and written, with both internal and external clients, partners and stakeholders
• Proficient in web tools to be efficient and effective with your work

• Bachelor's degree in human resources or related field
• Minimum 7 years of progressive management experience in all aspects of Human Resources
• Minimum 3 years of experience managing direct reports

• HR certification such as PHR, SPHR, SHRM-SCP or SHRM-CP
• Master's degree in human resources or related field
• Experience working with Microsoft Teams, Canva, Applicantpro, Efforts to Outcome (ETO), IPS/Inova Payroll, HMIS

Covenant House