Business Analyst Operations I - Operations
Staff Finders Technical, Inc.
- Cedar Falls, IA
- Permanent
- Full-time
Description of the major duties performed in this job.
- Forecast new parts and manage part availability
- Develop global service part forecasts for newly adopted service parts using historical data, engineering and product support input, and product and component knowledge.
- Participates in, and facilitate regularly scheduled meetings with representatives from product support, supply management, engineering and marketing to define service part requirements.
- Review service part forecasts and recommend adjustments to the forecast and ordering activity.
- Execute business activities in alignment with the Division processes, policies, and objectives.
- Manages the Order Fulfillment Process to ensure service part availability by developing, recommending and implementing strategies to meet the master schedule.
- Analyze metrics and data to improve business processes to improve overall customer experience with service part support performance.
Technical Skills & Knowledge, required:
- Specialized skills, knowledge and abilities needed to perform the essential functions of the job.
- Ability to analyze information, and make trade-off decisions.
- Supply management experience.
- Excel proficiency.
- Demonstrated team skills and written and verbal communication skills.
- Ability to create and deliver status update presentations.
Specialized skills, knowledge and abilities that will aid in performing the functions of the job.
- Experience in service support environment.
- Project management skills.
- Proficiency with SAP and Microsoft Office suite.
- Proficiency generating reports from various data bases and computer systems.
- Data analytics and statistics.
Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements.
- Degree in a Business/Management discipline or equivalent experience. - University Degree (4 years or equivalent)
- Degree in an Engineering/Technology discipline or equivalent experience. - University Degree (4 years or equivalent)
- Degree in a Supply Management discipline or equivalent experience. - University Degree (4 years or equivalent)
Type and amount of experience necessary to perform the essential functions of the job. May include specific roles and/or an understanding of a particular function, organization, industry or product line.
- Experience in planning, organizing, and implementing engineering projects.
- Manufacturing and/or operations experience.
- Experience working in supply management such as purchasing, warehousing, logistics, service parts management and procurement, etc.
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