PATIENT CARE COORDINATOR (MEDICAL)
Comprehensive Community Health Centers
- Glendale, CA
- $18.00-20.00 per hour
- Permanent
- Full-time
- Monitor patient/provider schedule, following office policies.
- Ensure the registration and lobby areas are appropriately maintained.
- Greet and Sign In patients, providing exceptional patient experience.
- Check in patients, verify and update necessary information in the medical record through PM system
- Ensure all necessary household and income information is current.
- Collect co-pays, deductibles and payments as required.
- Obtain and verify patient's current insurance information.
- Prepare welcome packets for future patients.
- Register patient data through PM system, including scanning of all documents
- Answer and screen telephone call, takes messages and provides information.
- Sort and deliver mail to Office Manager.
- Attend meetings as required.
- Prepare daily batches for business office.
- Prepare requested daily statistical information.
- Notify the Office Manager of possible problems:
- Know rules and procedures for release of information.
- Acquire appropriate signatures.
- Submit appropriate information per procedure.
- Report equipment or supplies needed to Office Manager.
- Reports malfunctioning equipment to Office Manager.
- Obtains charge information, coding and data entry.
- Completes billing and collection processes and prepares for distribution to appropriate sources.
- Stays in compliance with all HIPAA regulations.
- Performs other assigned duties under the direction of the Office Manager or Physician
- High School Diploma or GED
- Two years experience in a medical office setting preferred
- Medical Assistant Certification preferred
- Certification through AAMA preferred
- Experience in operating a computer and word processing.
- High School Diploma or GED
- Two years experience in a medical office setting preferred
- Medical Assistant Certification preferred
- Certification through AAMA preferred
- Experience in operating a computer and word processing.
- Bilingual Armenian/ English
- Medical, Dental and Vision - 100% paid by Employer
- Life Insurance and Accidental Dismemberment - 100% paid by Employer
- Paid Holidays
- Paid Time Off
- 401K
- 401K Matching
- Flexible Spending Account
- Fringe
- Supplemental Insurance