Body Shop Parts Advisor -Coggin Honda of Orlando- Collision

Larry H. Miller

  • Orlando, FL
  • Permanent
  • Full-time
  • 8 days ago
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Parts Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Parts Advisor who will help us redefine the car-buying experience.he Body Shop Parts Advisor is responsible for provide guidance and assistance on the selection and procurement of required parts per the manufacture guidelines.
  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Answer phone calls, provide price quotes and other information
  • Review body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
  • Pull and fill orders from stock
  • Notify body shop parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside source and submits an emergency order, if necessary
  • Notify all necessary parties when special ordered parts have been received
  • Pull orders for delivery to the parts department, making sure all parts are tagged with customer names and job number
  • Follow up on back-ordered parts and replenishes assigned inventory daily
  • Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Assist outside sales representatives with their orders
  • Make sure all internal requests for parts are billed on service repair order
  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong computer & phone skills (Internet, MS Outlook) is a must
  • Ability to speak multiple languages is always a plus
  • Previous automotive parts experience or military equivalent experience preferred
  • Must be able to pass pre-employment screen (background & drug test)
Company Benefits:Pay and Recognition:
  • Weekly pay
  • Paid holidays & paid time off
  • Deferred Holiday Pay Match
  • Paid training
  • Stock Awards(select management and front-line team member’s eligible
Insurance / Retirement:
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
Learning, Tuition Assistance and Career Development:
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Aggressive Employee referral program with bonus opportunities

Larry H. Miller