File Room Administrative Support Specialist

Columbus, OH
Permanent
Full-time

1 month ago

Job Category: Service DeliveryDegree Level: High School GraduateJob Description: On-Site Services Specialist Position ProfileThe On-Site Services Specialist provides operational support in one or more of the following areas:

Operating duplicating and scanning equipment
Handling mail processing and postage application
Shipping and receiving products and supplies
Performing copier maintenance and first-call response
Supporting additional services such as bindery, quality control, housekeeping, file services, and call center tasks

Reports to: Site Manager, Site Supervisor, or Assistant Site Manager (depending on site configuration) Key Responsibilities

Operate Microsoft Office and email systems
Perform basic scanning and copying tasks
Conduct daily inspections of convenience copiers and clear paper jams
Maintain records for management reports and supply inventories
Distribute office supplies, mail, and fax transmissions
Set up furniture and conference rooms
Perform fulfillment functions and calculate job charges
Respond to and coordinate service calls
Deliver completed jobs to designated locations
Maintain daily meter and service logs
Travel between customer buildings as needed
Answer customer inquiries regarding job status or feasibility
Keep copier areas neat and stocked
Handle shipping/receiving in a mailroom environment
Operate bindery and finishing equipment (e.g., shrink-wrap, paper cutter, stapler)
Perform document filing, purging, and archiving
Understand and utilize Ricoh Services Portfolio & Technology
Perform other duties as assigned

Qualifications

High school diploma, GED, or equivalent work experience
Preferred: Some experience in copy/print services
May require a valid driver's license and auto insurance (per Ricoh policy)
Proficiency in Microsoft Office Suite

Knowledge, Skills, and Abilities

Technical aptitude with printers, copiers, and office equipment
Strong customer service and communication skills
Good organizational abilities

Working Conditions & Physical Demands

Office environment with standard lighting, ventilation, and noise levels
Requires physical activity: standing, walking, bending, lifting (up to 50 lbs)
Moderate dexterity and use of tools and office equipment

About Us:Come Create at Ricoh:If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.Invest in Yourself:At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Ricoh

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