Technical Program Manager

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• 401k 6% match with immediate vesting
• Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)

• TeleDoc
• HSA company match
• 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities

• Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role *

• Lead planning and execution for large-scale, cross-functional initiatives spanning multiple engineering squads and supporting functions outside Scrum.
• Own the program-level view in Jira or equivalent tooling, ensuring roadmap items are broken into epics and mapped across teams with clear interlocks.

• Establish and maintain dependency tracking mechanisms (Jira cross-linking, integration maps, dependency boards, etc.).
• Proactively identify upstream and downstream technical dependencies during quarterly planning and story refinement—especially where waterfall-aligned functions impact sprints (e.g., infrastructure provisioning, data access, security approvals).
• Conduct structured dependency reviews prior to each sprint and milestone checkpoint.
• Maintain a Dependency Register: track owners, dates, impact of delay, risk level, and mitigation actions.

• Work ahead of sprints to ensure any “hard” dependencies (e.g., API readiness, vendor responses, infra deployment) are aligned with sprint timing.
• Coordinate alternative sequencing or risk workarounds with Product Owners and Tech Leads.
• Flag at-risk items in Scrum of Scrums, and escalate systemic blockers to the Tech Portfolio Sync and Priority Program Review forums.

• Serve as the delivery bridge between Agile and Waterfall: ensure non-Scrum teams are aware of sprint timelines and their responsibilities (e.g., handoffs, testing support, compliance approvals).
• Translate Agile cadence into milestone views for Waterfall stakeholders.
• Ensure Infrastructure/Ops, Data, and Security inputs are included in Gates 0, 1, and 2 activities.

• Coordinate cross-functional readiness for Gate 0 (business case), Gate 1 (feasibility and planning), and Gate 2 (launch readiness).
• Facilitate artifact alignment (PRD, BRD, TRD, PRFAQ) and stakeholder input across both Scrum and non-Scrum domains.

• Provide weekly delivery updates and progress reports using visual dashboards and risk summaries.
• Chair or contribute to Scrum of Scrums, Product Syncs, and Technical Reviews.
• Ensure visibility of roadmap shifts, capacity constraints, and interlocks to executive sponsors and functional leads.

• Strong understanding of Agile/Scrum practices and familiarity with Waterfall/phase-gated methods
• Deep experience managing technical dependencies across teams and layers of an enterprise stack
• Excellent command of Jira (epics, cross-project boards, dependency management), Confluence, and planning tools
• Proven ability to facilitate working sessions, unblock teams, and drive decisions across organizational boundaries
• High fluency in engineering life cycle concepts (DevOps, CI/CD, integration testing, cloud provisioning, data pipelines, etc.)
• Professional attitude, team player, good interpersonal communication skills and able to work across company departments.

Sorenson Communications