IT Engineer
Allurion
- Natick, MA
- Permanent
- Full-time
- Over 3 years of relevant IT support experience, demonstrating a robust foundation in resolving technical issues efficiently.
- Proficient in providing support and troubleshooting for both Windows and MacOS systems, ensuring seamless functionality across diverse platforms.
- Skilled in administering Office 365, Azure AD, and Exchange, enhancing organizational productivity through effective management of cloud-based services.
- Proficiency in developing comprehensive technical documentation, facilitating knowledge sharing and efficient problem-solving processes.
- Experience in supporting endpoint management platforms such as Intune and Jamf for Windows and Mac systems, optimizing device performance and security.
- Proven track record of contributing effectively to IT service desks, delivering prompt resolutions and exceptional customer support experiences.
- Comfortable and adept at supporting both Windows PCs and Macs, fostering inclusivity and accessibility within the IT support landscape.
- Familiarity with supporting network infrastructure is advantageous, enriching the scope of technical capabilities and contributions.
- Demonstrates a genuine passion for continuous learning and professional development, embracing opportunities to expand expertise and adapt to evolving technologies.
- Recognizes the significance of collaborative teamwork, fostering a culture of cooperation and synergy within the IT support environment.
- Previous experience working within a global company environment, adept at navigating diverse cultural perspectives and operational dynamics.
- Proven ability to work autonomously and efficiently, demonstrating self-reliance and accountability in delivering results.
- Possesses strong organizational skills, adept at prioritizing tasks and managing time effectively to meet deadlines and exceed expectations.
- Exceptional communication skills, both written and verbal, enabling clear and effective conveyance of technical information and support assistance.
- Competitive Package
- Paid Time Off
- Training and Career Development
- Global Employee Assistance Program & Total Wellbeing Platform
- Employee Stock Purchase Program
- Volunteer Time Off
- Benefits and perks are tailored to your country of residence