Account Representative
Captura Hall
- Tampa, FL
- $59,000-65,000 per year
- Permanent
- Full-time
At Captura Hall, we are dedicated to delivering precision, efficiency, and excellence across every layer of our operations. As a dynamic and fast-paced business services provider, we pride ourselves on building a culture of trust, discretion, and adaptability. Our team thrives on clear communication, sharp organizational systems, and the pursuit of continual growth.Job DescriptionJob DescriptionWe are seeking a highly motivated and detail-oriented Account Representative to join our growing team in Tampa. The ideal candidate will be responsible for managing client accounts, ensuring satisfaction, identifying growth opportunities, and facilitating smooth communication between clients and internal departments.ResponsibilitiesManage and nurture existing client relationships to ensure retention and satisfactionServe as the main point of contact for assigned accountsCoordinate internal teams to deliver on client needs and expectationsIdentify opportunities for upselling or cross-selling servicesTrack and analyze account metrics and provide strategic recommendationsPrepare and deliver client reports and updates in a timely mannerResolve issues and handle client concerns efficiently and professionallyMaintain detailed records of client interactions and progressQualificationsQualificationsBachelor’s degree in Business, Communications, or a related field1–3 years of experience in account management, customer service, or salesExcellent communication, negotiation, and interpersonal skillsStrong organizational and problem-solving abilitiesAbility to multitask and manage multiple client accountsProficiency in Microsoft Office Suite; CRM experience is a plusProfessional demeanor and results-driven mindsetAdditional InformationBenefitsCompetitive salary ($59,000–$65,000 annually)Clear pathways for professional growth and advancementSkill development opportunities and ongoing trainingSupportive team environment and leadershipPaid time off and comprehensive health benefits