
Business Development Representative - PCA Skin & EltaMD - Pittsburgh
- Pittsburgh, PA
- Permanent
- Full-time
- Travel in-person within your territory to engage and support EltaMD and PCA SKIN accounts to build, grow, and cultivate relationships to generate new business opportunities and sales revenue growth
- Analyze sales data and business needs to continually assess areas of opportunity, trends and call activity
- Build and maintain trusting relationships with all call points at locations, to include physicians, nurses, business owners, spa managers, front desk administration, estheticians, massage therapists and all other supporting staff
- Conduct product trainings and special promotional events to drive sales efforts and results, being mindful of the return on investment (ROI) of their time and budget investment
- Service existing accounts, obtain orders, plan and conduct educational workshops to maintain in-office technical knowledge standards and assist with selling techniques and home care treatment regimen recommendations to maximize in office advanced skincare treatment results with EltaMD and PCA SKIN products
- Support customers in their marketing efforts by facilitating and attending open houses and similar in-office events and promotions
- Schedule and route monthly in-person account visits on an appropriate call cycle based upon tiers and geography to support and maintain territory coverage plan and optimize business results
- Track account and sales activities, account visits, current business conditions, marketing activity, trends and competitive information through CRM software
- Resolve customer issues by investigating problems; developing solutions; and working with management
- Prospecting within territory to open new accounts and grow business in these accounts
- Re-engage former accounts, understanding why their purchasing has declined, addressing any issues, and bringing them back to the brand
- Work strategically with Schools to engage emerging professionals
- Represent the brand in-person at industry trade shows and medical professional conferences
- Achieve or exceed sales objectives on a monthly and quarterly basis to deliver sales results and maximize individual variable compensation payout
- Forecasting experience and business analysis skills
- Competitive drive, balanced with team oriented, positive attitude
- Skilled presenter, with the ability to communicate verbally and in writing in a professional, timely and businesslike manner.
- Customer service mindset
- Strong business acumen and territory management experience
- Resilient and able to thrive in a fast paced environment with strong multi-tasking abilities
- 2+ years' experience in sales and business development, preferably in aesthetic, medical or beauty industry
- Experience using CRM tools (e.g. Salesforce)
- Ability to fulfill heavy domestic travel requirement, mostly driving within geographic territory (approx. 80-90% of the work week), as well as sporadic air travel to industry tradeshows or company meetings/trainings
- Demonstrable presentation, selling and communication skills
- Experience in using Microsoft Office tools (Word, Excel, Powerpoint) and/or Google Suite (Docs, Sheets, Slides)