POSITION: Business Development ManagerLOCATION: RemoteSUPERVISOR: Director, Business DevelopmentA leading provider of student transportation, Durham School Services operates out of 250 locations in North America, employs 30,000 individuals and has revenues of $1.2B. As a leader in school transportation, Durham is committed to exceptional safety, outstanding customer service and positive employee relations.This person will support the West Region, specifically in Los Vegas, NV, Dallas, TX, Denver, CO, Portland, OR, Los Angeles, CA, & Phoenix, AZ.BASIC FUNCTION: The Business Development Manager will develop revenue streams in new and existing customers by building relationships and being customer centric. This individual will work closely with the operations team as well as the commercial development team to manage the customer experience and win profitable business opportunities.RESPONSIBILITIES:New business prospecting & development-building relationships with key decision makers and influencersNavigating complex sales channels—continuing to move the sales process forward during a lengthy sales processPrepare and lead presentations and proposals, strategically winning new businessIntelligence gathering—being aware of changes in the student transportation market which could provide business opportunities for Durham School ServicesManage the customer relationship “cradle to grave” for all current and new customers within the assigned territory in conjunction with the operations team. Cultivate and maintain a positive relationship with school district management and stakeholders. Regularly communicate with and report on the status of our relationships, facilitate resolution of issues and if necessary, escalate issues to the proper level of senior management for resolution.Take the lead in extending or renewing contracts on favorable grounds to both the client and the company. If the contract goes to bid, lead the effort to win the bid in the same manner as a new business opportunity.Leverage the relationships that are developed with district personnel and stakeholders to gain insight and intelligence on possible new business opportunities. * Update all software or database systems as required to ensure accuracy. Currently this is mostly Salesforce.QualificationsREQUIREMENTS:Five years’ experience with school districts, or equal experience selling large, multi-year contractsSuperior knowledge of sophisticated sales techniques & methodologiesProven ability to manage a protracted, complex sales processExceptional communication and presentation skillsAbility to win the sales without being the lowest price solutionProven track record of successBachelor’s degree or equivalent experienceAbility to travelWe offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.National Express LLC’s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employerThe pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.
