Merchandising Associate - Richmond, VA

East Penn Manufacturing Company

  • Ashland, VA
  • $25.00 per hour
  • Permanent
  • Full-time
  • 2 months ago
Get to know East Penn!:With over 75 years of sustainable lead battery and battery accessory manufacturing expertise, East Penn is poised for the energy needs of the future. At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. Almost 40% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, annual bonus program for all, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.Position will include an excellent starting wage, along with a comprehensive benefits package that includes medical, dental, vision, prescription drug, a 401(K) savings plan, and paid time off. Don’t miss out on this opportunity of a lifetime. For more information about East Penn Mfg., please visit .East Penn is an Equal Opportunity Employer. You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.EOE/VEVRAA Overview:East Penn Manufacturing, a world class leader in automotive battery manufacturing is looking for a Merchandising Associate in Richmond, Virginia. In this position you will service East Penn’s national, regional, and local accounts by providing training to customers, as appropriate, to support business growth within your Virginia territory. The Merchandising Associate is committed to the company’s success while upholding East Penn Company policies and culture.This position with pay $25.00 per hourPay ranges are determined by role, level, and location. Individual pay range is subject to change depending on work location and additional factors, including job-related skills, experience, and relevant education and training.Responsibilities:Essential Duties include the following: Other duties may be assigned
  • Make regular service calls to national customers, regional customers, and local customers as laid out by the District or Sales Manager, and within assigned territory to ensure appropriate customer support is provided and products are delivered as per commitment / schedule.
  • As required, provide delivery of product and pick up used and/or other products for return to East Penn warehouse
  • Provide technical information on products and demonstrates products, using samples or catalogues, pointing out salable features and emphasizes benefits
  • Participating in training initiatives and providing ad hoc training to national customers as required
  • Maintaining relationships with customers by presenting a positive and professional demeanor always
  • Report any customer concerns, issues, satisfaction, or red flags to the District Sales Manager
  • Pro-actively advising Warehouse Manager / Customer Service teams of customer information / data that may impact customer satisfaction
  • Efficiently and effectively performing battery inspection on automotive batteries; returning defective, new, or rotation batteries to warehouse if/when needed
  • Review and understand all National and OES Account program details
  • Comply with SalesForce and expense reporting
  • Participate in monthly sales meetings
  • Exhibit motivation and commitment to effectively meet goals and deadlines as established by management
  • Resolve customer issues and provide outstanding customer relations.
  • Submit all required reports to District Manager in a timely and professional manner
  • This role is hybrid in nature; When not out servicing accounts will be required to report into warehouse to support the warehouse manager’s needs, i.e. pulling orders, making deliveries, & general material handling duties.
  • Reports to the District Manager based out of Ashland, VA.
  • Territory covers most of Virginia, extending West from I-95 to Roanoke, VA.
  • Requires some weekend and overnight travel.
  • Maintain professional appearance
  • Responsible for professional appearance and maintenance of all company issued equipment and property
  • Proper and timely etiquette with all correspondence
  • Embrace East Penn’s Guiding Principles
Qualifications:Education/Certifications: High School diploma or equivalent requiredExperience & Qualifications
  • Must currently reside in the Greater Richmond, Virginia area, with daily travel as needed.
  • Sales experience preferred but not required
  • Experience in a related field preferred but not required
  • Clean and Valid Driver’s License
Skills & Competencies
  • Excellent communication and interpersonal skills
  • Strong leadership and organizational skills
  • Detail oriented
  • Problem solving
  • Decision making skills
  • Ability to multitask effectively
  • Professional appearance and attitude
  • Able to operate East Penn issued IT Equipment
  • Working knowledge of Microsoft Office
  • Public Speaking/presentation skills
  • Self-motivated and goal orientated
  • Conflict management skills
East Penn Benefits:East Penn offers excellent benefits:
  • Competitive compensation
  • Company vehicle provided for work related use
  • Laptop and cell phone
  • Paid on-the-job training
  • Group insurance that includes medical, dental, vision and prescription coverage
  • 401K savings plan
  • Life insurance
  • 9 paid holidays and 10 days of paid time off
  • Employee assistance programs
  • Fitness Discounts
  • Promotional opportunities

East Penn Manufacturing Company