TeleSitter Monitor Technician - Days
Cheyenne Regional Medical Center
- Cheyenne, WY
- Permanent
- Full-time
- ANCC Magnet Hospital
- 403(b) with 4% employer match
- 21 PTO days per year (increases with tenure)
- Education Assistance Program
- Employer Sponsored Wellness Program
- Employee Assistance Program
- Loan Forgiveness Eligible
- Uses AvaSure® software to continually monitor one or more patients at a time.
- Maintains visual observation of assigned patient(s) at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.
- Uses appropriate techniques to provide observation to the patient population requiring TeleSitter® monitoring.
- Participates in report with on-coming monitor staff when arriving for shift, and upon completion of shift. Reviews pertinent information and behaviors.
- Provides patient with explanations as necessary but does not counsel or provide opinions.
- Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others.
- Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members.
- Participates in safe work practices, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
- Maintains patient dignity and privacy
- Ability to remain alert at all times while on duty
- Ability to communicate effectively with patients using a microphone and headset
- Ability to communicate with hospital staff and respond quickly to patient behavioral changes
- Ability to use discretion and courtesy when working with patients, visitors, and staff
- Basic computer operation skills
- Basic Microsoft windows experience
- Efficiency in multitasking
- Ability to prioritize simultaneous situations
- Demonstrates proficient knowledge of Avasure system
- Demonstrates proficient skills in 1:1 sitter environment
- High school diploma (or Equivalent Certificate from an accredited program) or higher degree
- Cheyenne Regional AHA RQI within 14 calendar days of start date
- Working knowledge of medical terminology
- Previous experience in a healthcare environment