
Mid Offices Analyst Sr
- Birmingham, AL
- Permanent
- Part-time
- Under limited guidance, completes a variety of moderately complex client transactions, reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures.
- Handles various requests from clients or market partners, performing actions to successfully complete the requests. Provides special focus on complex accounts and relationships.
- Ensures activities are completed in compliance with line of business standards as well as internal policies and procedures.
- Serves as an additional resource in providing direction and leadership to other members of the team.
- May contact clients to obtain required information, respond to questions and resolve problems. May coordinate with internal partners to resolve inquiries and issues.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.