Application Programmer

Genesis10

  • Charlotte, NC
  • Contract
  • Full-time
  • 22 days ago
Genesis10 is currently seeking an Application Programmer with our client in the financial industry located in Addison, TX and Charlotte, NC. This is a 12+ month contract position.Responsibilities:
  • Configure and troubleshoot Genesys software and hardware components
  • Integrate Genesys with Third-party applications and Systems
  • Utilize Genesys cloud APIs, SDKs and tools to build integrations and extensions
  • Coordinate with other tech partners like Avaya, network partners and product vendors
Requirements:
  • 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud
  • Strong experience with Genesys Framework including IVR development /Scripting, Routing Strategy and Reporting
  • Working experience on Major Genesys and NICE platform upgrades
  • Experience with Genesys products (PureCloud, PureEngage, PureConnect)
  • Experience with call recording platforms (NICE, Genesys IR)
  • Experience with Genesys Cloud APIs, SDKs and development tools
  • Knowledge on Genesys Cloud security features
  • Proficiency with programming languages (Java, Python, JavaScript)
  • Excellent problem solving skills
  • Strong and confident knowledge in Contact Center network topology
  • Knowledge in Siebel CRM Application Integration
  • Familiar with Agile methodologies and related process
  • Ability to arrange and write Design Documents
Desired skills:
  • NICE
  • Virtual Hold
  • Cloud computing (AWS, Azure)
  • Containerization (Docker, Kubernetes)
Pay range: $58.26 - $66.26Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.If you have the described qualifications and are interested in this exciting opportunity, please apply!About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10