
FFSP Office Automation Assistant
Federal government of the United States
- Lemoore, CA
- $61,170 per year
- Permanent
- Full-time
Supervisory statusNo Security clearanceDrug testNo Position sensitivity and riskTrust determination process
Financial disclosureBargaining unit statusAnnouncement number25-12789262 Control number844140500This job is open toDutiesGeneral Office Administrative Support (50%)
- Interacts with other service programs to ensure receipt of referral and documents.
- Works with the FOIA regarding requests for records and researching information in the record(s).
- Makes routine contacts with officials of other agencies in the community.
- Maintains the necessary documents, records, files and referral information and similar program work.
- Provides information to clients about the program services, requirements, and procedures.
- Provides referral information on community resources to clients.
- Assists clients in the use of office equipment and take responsibility to handle maintenance of equipment.
- Conducts follow-up with clients answering any questions and aiding, as needed.
- Receives visitors and telephone calls to the office, determines the nature of requests and directs visitors and/or callers to appropriate staff or personally provides the information desired when routine or procedural matters of the office are involved.
- Screens intake calls appropriately (does not conduct intake) schedules routine appointments for clients and conveys information to clients.
- Uses diplomacy and tact in dealing with internal and external leadership, staff and all other individuals.
- Receives/manages requests for appointments with the supervisor/program site manager, as needed.
- Checks on availability and confirms appointments.
- Reschedules appointments upon requests of the supervisor/program site manager or staff member.
- Maintains referral directories, information on community resources, and similar office work pertaining to programs of the FFSP.
- Reviews, revises and maintains FFSP lead standard operating procedures (SOP's) for grammar, punctuation, and administrative content.
- Establishes and maintains subject matter files and records that relate to the programs of the FFSP.
- Sets up logs and maintains logs showing the status of actions and correspondence, both internally and externally to the program.
- Ensures files include all required documents that are properly signed.
- Carries out confidentiality/PH guidelines and other essential procedures regarding personnel/client files/information.
- Composes non-technical correspondence and ensures proper formatting.
- Locates and/or assembles information for reports, briefs, etc.
- Responds to routine and non-technical requests for information.
- Serves as a point of contact for all travel and training for FFSP staff.
- Prepares and tracks travel/training documents for the department and processes accounting data for TAD orders.
- Serves as TWMS training coordinator and inputs training certificates completed by FFSP staff.
- Using a personal computer, types narratives and tabular material such as memoranda, evaluations, correspondence, reports, travel/training documents etc. from rough draft or revised typed draft.
- Coordinates the ordering and receiving of all FFSP supplies, materials and equipment.
- Initiates preparation of requisitions for submission to the appropriate processing centers.
- Maintains status journals of received and outstanding materials.
- Reconciles monthly purchase card accounts.
- Maintains records to ensure compliance with purchase card guidelines.
- Establishes and maintains files to control receipt follow up actions, stock records changes, requisition files etc.
- Reports, tracks and finalizes all building maintenance work requests.
- Maintains service logs on all maintenance issues within the FFSP complex.
- Maintains documents in electronic files for easy retrieval.
- Creates and/or maintains a database for program statistical tracking.
- Makes back-up copies of stored data, as appropriate.
- Must provide proof of U.S. Citizenship or U.S. National.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any scheduled appointments.
- Must meet federal suitability requirements including successful completion of background investigation and obtain/maintain a Secret Security Clearance (T3).
- Knowledge of the policies, regulations, procedures and reporting requirements governing the programs of the FFSP; and broad knowledge of various elements of all other FFSP.
- Skill in communicating with clients, management, and leadership to obtain information and explain regulations and agency procedures.
- Knowledge of English grammar and usage, format, and procedural requirements.
- Skill in writing and oral communication to write/type letters, memoranda and reports and clearly explain complicated regulations, procedures and concepts to persons outside the agency.
- Skill in operating a personal computer and software packages used by the FFSP.
- Knowledge of procedures for travel and training requests.
- Knowledge of procedures for time and attendance reporting, record keeping.