Manage the complete life cycle of operational software projects, including project planning, scope management, implementation, go-live support, and maintains operational status.
Maintain and update the kiosk system and associated online dining platforms, ensuring accurate content, system functionality, and alignment with business needs.
Manage updates and configuration changes to software, including platform enhancements, menu adjustments, and administrative support.
Train software administrators, menu database coordinators, and account-level users; coordinate and oversee menu imports.
Lead weekly implementation and software release calls, and contribute constructive feedback to support continual improvement.
Create and maintain presentations and marketing collateral using PowerPoint, Publisher, and other tools to support communication, training, and project promotion.
Collect, maintain, and analyze statistical data relevant to project performance, software usage, account satisfaction, and operational impact.
Test and validate software enhancements in TEST and PROD environments; confirm enhancement efficacy through end-to-end testing protocols.
Provide HelpDesk ticket response and Go Live support for assigned accounts.
Track, evaluate, and report productivity metrics related to project workflows and identify opportunities for process improvement.
Coordinate clinician involvement in menu design and software evaluation to ensure regulatory and operational compliance (CMS, TJC, DNV).
Promote the effective and efficient use of information systems in support of patient dining experiences and foodservice operations.
Manage documentation for financial approvals, project quotes, and scope validation.
Identify and escalate project risks or roadblocks to the Director, MyDining Business Development.
Uphold HIPAA and internal confidentiality policies; represent Morrison Healthcare's mission and values.
Required Qualifications
Bachelor's Degree in Information Technology, Computer Science, Dietetics, Food Service Management, or a related field - or equivalent experience.
Minimum of 3-5 years of experience in IT, healthcare, or foodservice project management.
Demonstrated ability to manage technology-based solutions in a complex organizational environment.
Strong technical knowledge of patient feeding applications, menu software (e.g., MyDining, CBORD, Computrition, Webtrition, Volante), and database configuration.
Experience working in or with foodservice operations in a hospital setting.
Excellent interpersonal and communication skills, both written and verbal.
Strong organizational, analytical, and time management skills.
Proficiency with Microsoft Office Suite, especially Excel, PowerPoint, Publisher, Visio, and Project.
Preferred Qualifications
5+ years of experience in foodservice management or clinical nutrition within acute care settings.
Previous experience with patient-facing technology implementation (e.g., MyDining, MenuWorks).
Familiarity with agile work environments and change management principles.
ACF-certified culinary credentials (e.g., CCC) may be considered as a substitute for dietetic experience.
Apply to Morrison Healthcare today!Morrison Healthcare is a member of Compass Group USAAssociates at Morrison Healthcare are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis.Morrison Healthcare maintains a drug-free workplace.Req ID: 1450363Morrison HealthcareSTACEY MOONEY[[req_classification]]
