Receptionist/Escrow Assistant - Ft. Collins

Fidelity National Financial

  • Fort Collins, CO
  • Permanent
  • Full-time
  • 2 months ago
Overview:As the first point of contact for our office, you’ll play a key role in creating a welcoming environment for clients and visitors. In addition to front desk responsibilities, you’ll assist with various escrow-related tasks to help ensure smooth and timely closings. Duties:Responsibilities include, but are not limited to the following:
  • Greet clients and visitors in a professional and friendly manner.
  • Answer and direct incoming calls using a multi-line phone system.
  • Maintain a clean and organized front office and closing rooms.
  • Handle earnest money deposits and ensure accurate receipting.
  • Assist with opening new escrow files and distributing documents.
  • Support escrow officers with document preparation and file management.
  • Communicate with lenders, agents, and attorneys to gather required information.
  • Track and follow up on outstanding items needed for closing.
  • Ensure compliance with company policies and industry regulations.
  • Perform other administrative and escrow-related duties as needed. Education:
  • Notary Public (State of Colorado)
  • Title Insurance Producer License (or willingness to obtain within 90 days) Experience:
  • Exceptional customer service skills, detail oriented, excellent communication, and organizational skills.
  • Understands escrow/closing standards, title commitments and requirements, real estate regulations and guidelines, proration, per diems, lender documents, real estate documents, document preparation, etc.
  • Team player, self-starter, committed, dedicated, respectful and hard working.
  • Candidate must possess the ability to work independently.
  • Candidate must be comfortable meeting with clients and prospects in varied settings.
REQUIREMENTS:
  • Strong customer service and communication skills.
  • Professional demeanor and positive attitude.
  • Detail-oriented with excellent organizational skills.
  • Proficient in Microsoft Office and general computer applications.
  • Ability to manage multiple tasks and prioritize effectively.
  • Comfortable working independently and as part of a team.
  • Previous experience in a title, escrow, or real estate office is a plus. Additional Information:
COMPENSATION and BENEFITS:
This position has the potential to earn compensation in the range of $20 - $23 based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

Fidelity National Financial