Patient Concierge Services Internship- Spring 2026

Medpace

  • Cincinnati, OH
  • Training
  • Full-time
  • 9 days ago
Job Summary:Our global activities are growing, and we are currently seeking a part-time or full-time, office-based Intern to join our Patient Recruitment & Retention team. This position will provide support to our Patient Travel Coordinators and Managers as they support patients directly with travel and payment services throughout their clinical trial journey. Responsibilities :
  • Provide day-to-day project support activities - maintenance of project-related files, sending documents to sites, communicating with sites and patients etc;
  • Perform administrative duties in conformity with company policies and procedures;
  • Coordinate and provide meeting minutes, process patient reimbursements, schedule travel arrangements for patients;
  • Maintain databases/spreadsheets as necessary to facilitate tracking/documentation of study activities;
  • Support other Patient Recruitment & Retention functional areas on ad hoc projects; and
  • Perform other administrative tasks as needed.
Qualifications :A minimum of a High School diploma, or equivalent, and pursuing a Bachelor's or Master's degree; * Availability to work a minimum of 20 hours per week in our Cincinnati, OH office;
  • Preferred availability to extend through multiple, consecutive semesters;
  • Excellent organizational and prioritizing skills;
  • Knowledge of Microsoft Office programs; and
  • Attention to detail and excellent oral and written communication skills.
Medpace Overview :Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace?:People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.Cincinnati Perks
  • Flexible work environment
  • Competitive PTO packages, starting at 20+ days
  • Competitive compensation and benefits package
  • Company-sponsored employee appreciation events
  • Employee health and wellness initiatives
  • Community involvement with local nonprofit organizations
  • Discounts on local sports games, fitness gyms and attractions
  • Modern, ecofriendly campus with an on-site fitness center
  • Structured career paths with opportunities for professional growth
  • Discounted tuition for UC online programs
AwardsNamed a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
  • Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
What to Expect NextA Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Medpace