Quality Manager
CEVA Logistics
- Memphis, TN
- Permanent
- Full-time
- Communicate with contract management staff regarding loading and material issues or status and immediately address issues or concerns. Ensure management staff adheres to established work standards and work processes through ongoing communication, including positive feedback.
- Oversee development/monitoring of KPI's and implement continuous improvement opportunities. Direct efforts to ensure effective Quality program and Performance Improvement implementation throughout the assigned contract(s).
- Create and implement cost savings through LEAN & FIT. Apply knowledge of profit drivers to work processes within contract.
- Serve as the subject matter expert for quality and safety standards. Develop and perform training programs to meet company-training objectives. Facilitate Safety First Program.
- Support new business implementation and scope changes, including participating in the orientation of new contracts and mentoring new Quality/Risk Managers.
- Responsible for facilitating investigation, required reporting and corrective action development for serious quality or risk issues, accessing company resources as appropriate and facilitating completion of root cause analysis. Ensure OHSA compliance.
- Education and Experience: Bachelor's degree in transportation or related field. Master's Degree preferred. Five years experience in a supply chain, transportation, logistics or related field; Seven to ten years, preferred. Two years experience in OSHA regulations and State regulations.
- Credentials: Black Belt/Green Belt Certification, preferred.
- Skills: Proficiency in Microsoft Office, internet, web-based and job specific software applications and accurate typing and/or data entry skills. Basic math skills.
- Characteristics: Problem solving skills and ability to deal with very difficult concepts and complex variables and highly volatile time constraints. Ability to develop programs to reduce accidents and injuries in a material-handling environment. Must be able to train a large scale of employees
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.