Food & Beverage Supervisor - Chido Restaurant
- Oklahoma City, OK
- Permanent
- Full-time
- Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
- Contribute to our distinctive atmosphere and foster your personal and professional growth
- An individual committed to creating exceptional guest experiences
- Be appreciated for what you bring to the team
- Learn and grow with a company that values its associates
- Competitive wages
- People-first culture
- Health insurance
- Retirement savings
- Growth opportunities
- Paid time off
- Festive environment
- Perks & discounts
- Ability to perform all dining room positions including server, server assistant, and host.
- Open and close restaurant. Supervise staff in absence of Restaurant Manager.
- Assist with on-going training to ensure standards are being met.
- Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties.
- Maintain profitability of outlet to support hotel operations. Control payroll and equipment costs. Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies.
- Utilize POS system to accurately charge customers, and ensure timeliness of food and beverage.
- Directing and coordinating the activities of all assigned associates and departmental responsibilities in the food and beverage area
- Supporting hotel policies and procedures.
- Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.
- Full knowledge and participation in the hotel's Fire, Safety, Security, and Environmental plan and/or committees.
- Perform other duties as assigned.
- Supervise all service personnel including counseling and discipline, to maintain service standards.
- Maintain proper set-up of food and beverage area and enforce uniform and grooming standards of all service personnel daily
- Assist in conducting daily “shift” meetings to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos.
- Ensure all staff has completed daily checklists.
- Possibility to set-up and expedite all daily banquet functions.
- Read and follow recipes as they pertain to menu production.
- Memorize all production specifications, food presentations, and cooking methods pertinent to menu production.
- Maintain a clean and organized work area.
- Maintain a sanitary environment consistent with the standards of local health department.
- High School diploma or equivalent
- Previous restaurant experience preferred
- Any previous education, training or experience in Food and Beverage supervision
- Knowledge of Food and Beverage operations, to include appropriate staffing levels, service equipment and guest relations
- Ability to communicate and fully comprehend guest requests, memos, and banquet event orders
- Ability to work entire shift standing and moving about in restaurants and kitchen areas.
- Ability to read, write, and communicate effectively in English language, to understand internal documents, reports and to interact effectively with guests and employees.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve.
- Able to read client orders, special requests, etc. from POS printer in English.
- Be able to manage multiple tasks simultaneously.