Automotive Service Advisor / Auto Service Writer - Middletown Chevy
All American Chevrolet
- Middletown, NJ
- Permanent
- Full-time
- Competitive Pay Plans + Performance Bonuses
- Health Benefits: Medical, Dental, Vision, Disability, Life, and more
- Paid Time Off: Vacation, Holidays, and Personal Days
- 401(k) with Employer Match
- Employee Vehicle & Service Discounts
- Supportive team atmosphere and opportunities for advancement
- Greet customers in a friendly and professional manner
- Answer service calls and schedule appointments
- Accurately estimate costs and completion times for service/repairs
- Coordinate with technicians and ensure work is completed to satisfaction
- Communicate updates to customers and recommend additional services as needed
- Ensure customer satisfaction by getting it right the first time
- Maintain strong follow-up and documentation
- Previous experience in automotive service
- Industry experience preferred
- Strong communication and interpersonal skills
- Upselling or retail sales experience is a plus
- Must be computer literate and organized
- High School diploma or equivalent required
- Valid driver's license with a clean driving record
- Ability to work flexible hours, including evenings and Saturdays